McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
vision coverage
Paid Leaves of Absence

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. This franchisee operates independently from McDonald's USA, serving as the sole employer responsible for all employment matters such as hiring, firing, supervision, and scheduling of staff. McDonald's USA is not involved in employment decisions or management of this restaurant. The restaurant reflects the widely recognized McDonald's brand and offers a workplace environment that blends the dynamic energy of a fast-paced service industry with the strong reputation of a global brand.

The position available is for a Department Manager within the franchisee's McDonald's restaurant. This role provides a unique career path with flexible hours, opportunities for personal and professional growth, and a foundation for future advancement. Department Managers play a pivotal role in ensuring customers have a fast, accurate, and friendly experience every time they visit the restaurant. They lead shifts by managing teams and departments such as Guest Service, Kitchen, and People Management, each having specific responsibilities ranging from food preparation and safety, customer service excellence, to hiring and training staff. This manager role is not only about overseeing daily operations but also developing leadership skills, coaching team members, and maintaining high standards for food quality, service, and workplace safety.

As a Department Manager, you will work closely with others to meet and exceed business goals, foster a positive workplace culture, and contribute to the overall success of the restaurant. The job offers a rewarding experience for those passionate about customer service and leadership within a fast-moving, team-oriented environment. The franchise supports its employees with competitive pay and comprehensive benefits including paid vacation, holidays, education assistance through Archways to Opportunity, medical and dental coverage, and more. The role also suits those aiming to build a long-term career with strong company-supported education and retirement plans.

Joining this franchise means becoming part of a team that values energy, commitment, and growth. It welcomes individuals who want to develop professionally while enjoying a flexible schedule and a supportive workplace focused on career development. If you are driven, enjoy working with people, and want a fulfilling role with significant advancement potential, this Department Manager position within the franchisee-operated McDonald's could be the perfect fit for you.

Job Requirements

  • must be 18 years or older
  • previous managerial experience preferred
  • ability to lead teams effectively
  • knowledge of food safety and quality standards
  • excellent communication skills
  • availability to work flexible hours
  • commitment to customer service excellence

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail or hospitality environments ideal
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • positive attitude and team player mentality
  • flexibility in scheduling
  • must be 18 years or older

Job Duties

  • lead shifts to ensure a fast, accurate and friendly customer experience
  • manage assigned departments such as Guest Service, Kitchen, or People Management
  • oversee training and development of crew and managers
  • control food safety and quality standards
  • manage scheduling and staffing to meet sales and profit goals
  • delegate tasks and follow up on results
  • report performance outcomes to team and management

Job Criteria

Experience

Mid Level (3-7 years)


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