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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program
Job Description
This job posting is for a management position at a restaurant that operates as an independent franchisee licensed to use McDonald’s logos and food products. It is important to note that this franchisee is a separate entity and a distinct employer from McDonald’s USA. Thus, all employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are managed solely by the franchisee and not McDonald’s USA. The franchisee has full control over employment decisions at the restaurant, and McDonald’s USA does not participate in the recruitment or employment decision processes. If hired, the franchisee is your official employer.
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Job Requirements
- Must be 18 years or older
- previous managerial experience preferred
- ability to work flexible hours
- strong leadership skills
- excellent communication skills
- positive attitude and team player
- commitment to customer service
- experience in restaurant, retail or hospitality environment preferred
Job Qualifications
- Previous managerial experience preferred
- experience in restaurant, retail, or hospitality environment preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- commitment to customer service excellence
- flexibility with work schedules
- 18 years or older
Job Duties
- Lead shifts ensuring fast, accurate, and friendly customer service
- manage assigned systems such as training, food safety, and inventory management
- set goals and delegate tasks to team members
- follow up and report results to management
- oversee Guest Service Department ensuring quality customer interaction and service promotion execution
- organize Front Counter, McCafé, and Drive-Thru service areas
- ensure kitchen delivers quality food, controls food costs, and maintains food safety standards
- train kitchen staff on production procedures
- manage People Department recruiting, training, and scheduling
- motivate and recognize crew members
- maintain compliance with all restaurant policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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