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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

40 hours paid vacation
Paid sick leave
Education Assistance
High school diploma support
College Tuition Assistance
English as a second language classes

Job Description

This job posting is for a restaurant position at a McDonald's establishment owned and operated by an independent franchisee. It is important to note that this franchisee is a separate business entity from McDonald's USA and solely responsible for all employment matters, including hiring, firing, supervision, staffing, and scheduling. The franchisee holds the license to use McDonald's trademarks, logos, and menu products but operates independently. This setup ensures that the franchisee manages all employees and makes employment decisions without direct involvement from McDonald's USA. Applicants will apply directly to the franchisee, who is the employer for this restaurant.

This particula... Show More

Job Requirements

  • Must be 18 years or older
  • Previous managerial experience preferred
  • Ability to work flexible hours
  • Strong leadership qualities
  • Effective communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Commitment to customer service excellence

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environment
  • Strong leadership and interpersonal skills
  • Ability to manage and coordinate teams
  • Flexible schedule availability
  • Excellent communication skills
  • Must be 18 years or older

Job Duties

  • Lead shifts weekly ensuring fast, accurate, friendly customer service
  • Manage assigned systems such as Training, Food Safety, Inventory Management
  • Set goals for team and delegate tasks
  • Follow up and report results to team and other managers
  • Ensure crew and managers deliver great customer experience
  • Organize front counter, McCafé, and Drive-Thru areas
  • Control food quality, safety, and cost
  • Hire, train, and schedule crew to meet sales and profit goals
  • Motivate and recognize crew members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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