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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Paid vacation
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Education Assistance
Retirement benefits

Job Description

This job opportunity is provided by an independently owned and operated McDonald's restaurant franchisee, which means it operates separately from McDonald's USA. The franchisee licenses McDonald’s logos, branding, and food products but retains full control over employment decisions, staffing, and daily management of the restaurant. If hired, the franchisee will be your direct employer, responsible for all employment matters including hiring, training, supervision, scheduling, and any disciplinary actions. McDonald's USA does not influence any employment processes or decisions at this location, nor does it access your employment application.

This position is ideal for individuals seeking a dynamic career in t... Show More

Job Requirements

  • must be 18 years or older
  • ability to lead and manage teams effectively
  • strong organizational skills
  • excellent communication skills
  • ability to work flexible hours
  • commitment to customer service excellence
  • ability to handle fast-paced work environment

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player with flexible schedule
  • passion for fast-paced work environment
  • strong leadership and communication skills

Job Duties

  • lead shifts weekly ensuring fast, accurate, friendly customer service
  • manage assigned systems such as training, food safety, inventory management
  • set goals and delegate tasks to team members
  • follow up and report results to team and other managers
  • ensure crew and managers deliver excellent customer experience
  • oversee sales promotions execution
  • train service staff in procedures
  • organize front counter, McCafe, and drive-thru areas for optimal service
  • ensure quality, safety, and fast delivery of food
  • control food cost
  • train kitchen staff in production, including new menu items
  • hire qualified crew, train and schedule staff to meet sales and profit goals
  • motivate and recognize crew members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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