Department Manager

This job opportunity is offered by a restaurant operated by an independent franchisee of McDonald's USA. This franchisee is a separate company and employer from McDonald's USA, operating under a license to use McDonald's logos and food products. All employment decisions, including hiring, firing, discipline, supervision, staffing, and scheduling, are managed exclusively by the franchisee, ensuring a localized and dedicated management approach tailored to the specific needs of the restaurant. McDonald's USA does not intervene in employment matters for this position.

The role is a full-time position as a Department Manager within the franchisee-operated McDonald's restaurant, starting at a competitive pay rate of $18 per hour. In this leadership role, the Department Manager is tasked with ensuring that customers consistently receive fast, accurate, and friendly service. Managers not only oversee daily shifts but may also manage specific departments such as Training, Food Safety, Inventory Management, Guest Service, Kitchen, or People. This role requires setting goals, delegating responsibilities, following up on tasks, and reporting results to other managers and team members.

The Guest Service Department Manager focuses on the customer experience through training service procedures, maintaining the Front Counter, McCafé, and Drive-Thru operations to ensure efficient, friendly service. The Kitchen Department Manager is responsible for the quality and safety of food preparation, controlling food costs, and training kitchen staff on production procedures, including new menu items. The People Department Manager manages the hiring, training, scheduling, and motivation of crew members, fostering a positive environment that supports staff development and retention.

The ideal candidate has previous managerial experience within a fast-paced environment such as restaurants, retail, or hospitality. This position prioritizes strong team leadership skills, a flexible work schedule, and a passion for working in a dynamic setting. Candidates must be at least 18 years old to qualify for this managerial role.

Working with this franchisee offers more than just a job; it provides a path for career advancement with excellent benefits, including education opportunities through programs like Archways to Opportunity and online bachelor’s degree options. Employees benefit from competitive pay, comprehensive health coverage, retirement plans, paid time off, and a supportive culture that values teamwork and continuous improvement. This role is perfect for individuals eager to grow their leadership skills, contribute to a thriving business, and create positive moments for customers every day.