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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use the McDonald’s brand, logos, and food products. This franchisee operates as a separate company distinct from McDonald’s USA. Employment considerations, including hiring, firing, scheduling, and management decisions, are handled exclusively by the franchisee, not McDonald’s USA. Prospective employees who apply for this position will be employed by this independent franchise and not McDonald’s USA. The restaurant benefits from the world-renowned McDonald’s brand reputation for quality, speed, and customer service while maintaining local ownership that focuses on supporting the community and building a strong... Show More

Job Requirements

  • must be 18 years or older
  • ability to lead and manage teams effectively
  • flexible availability to work varied shifts
  • commitment to uphold food safety and quality standards
  • strong organizational and problem-solving skills
  • ability to train and develop employees
  • dedication to exceptional customer service

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player with flexible schedule
  • strong leadership and coaching skills
  • ability to work in a fast-paced environment
  • passion for customer service
  • effective communication skills

Job Duties

  • lead shifts every week to ensure fast, accurate, and friendly customer service
  • manage assigned systems such as training, food safety, and inventory management
  • set goals and delegate tasks to team members
  • follow up on delegated tasks and report results
  • ensure crew and managers deliver excellent customer experiences
  • organize front counter, McCafé, and drive-thru service areas
  • control food quality, food safety, and food costs
  • train kitchen staff in production procedures including new menu items
  • hire, train, and schedule qualified crew to meet sales and profit goals
  • motivate and recognize crew members throughout their employment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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