McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid sick leave
Tuition Reimbursement
Training opportunities
Employee Discounts
Free Meals

Job Description

This job posting is for a managerial position at a McDonald’s restaurant owned and operated by an independent franchisee, separate from McDonald’s USA. The franchisee operates under a license to use McDonald’s logos and food products but is an independent company and employer. Therefore, all employment decisions including hiring, firing, discipline, supervision, staffing, and scheduling are managed solely by the franchisee. McDonald’s USA does not have any control or involvement in employment matters at this specific restaurant location.

The franchise owned McDonald’s restaurant offers a dynamic, fast-paced environment ideal for ambitious individuals seeking career growth in the food service industry. This opportunity welcomes candidates who want a satisfying career with good benefits and opportunities for advancement. The restaurant encourages employees to be themselves, build skills, and pursue their education with flexible scheduling that fits personal goals and lifestyles.

In this managerial role, employees are expected to lead shifts with energy and purpose, ensuring that every customer receives fast, accurate, and friendly service. Managers have the chance to develop leadership skills by coaching team members, overseeing operational procedures, and helping maintain high standards across all areas of the restaurant. The job includes a variety of responsibilities depending on the specific department managed, ranging from guest service, kitchen operations, to people management.

Guest Service Department Managers focus on enhancing the customer experience by ensuring the crew and managers deliver excellent service, that promotions are properly executed, and that service areas like the front counter, McCafé, and drive-thru are efficiently organized.

Kitchen Department Managers are responsible for maintaining food quality and safety, controlling food costs, and training kitchen staff in production methods, including new menu items.

People Department Managers handle hiring qualified crew members, training, scheduling to meet sales and profit objectives, and fostering a positive work environment by recognizing and motivating employees.

This position is ideal for positive team players with flexible schedules who thrive in a fast-paced restaurant environment. Previous managerial experience, preferably in restaurant, retail, or hospitality settings, is preferred. Candidates must be at least 18 years old to qualify for the managerial role.

Working for this franchise offers competitive pay ranging from $17.00 to $20.00 per hour and includes several valuable perks such as flexible scheduling, paid sick leave or paid time away, tuition reimbursement, training and advancement opportunities, employee discounts, and free meals. Some benefits are available to full-time employees at select locations. This role allows individuals to reach their goals, build their future, and benefit from resources such as college tuition assistance and retirement benefits.

Overall, this managerial role at a franchise-operated McDonald’s restaurant provides a supportive, opportunity-rich environment for those seeking growth in the hospitality industry. It combines the stability of a well-known brand with the unique leadership chance provided by an independent franchise owner. Candidates will be part of a team committed to delivering delicious food and positive customer experiences while developing their professional capabilities in a respected global brand setting.

Job Requirements

  • Must be 18 years or older
  • previous managerial experience preferred
  • able to work flexible hours
  • strong leadership skills
  • excellent communication skills
  • ability to delegate and follow up on tasks
  • capable of managing multiple systems such as Training, Food Safety, Inventory Management
  • willingness to work in a fast-paced environment

Job Qualifications

  • Previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment is a plus
  • strong leadership and communication skills
  • ability to work in a fast-paced setting
  • positive team player
  • flexible schedule
  • minimum age of 18 years
  • ability to train and motivate staff
  • customer service orientation

Job Duties

  • Lead shifts every week ensuring customers receive fast, accurate, friendly service
  • manage assigned systems such as Training, Food Safety, and Inventory Management
  • set goals and delegate tasks to team members
  • follow up and report results to other managers
  • ensure Guest Service department delivers excellent customer experience
  • organize Front Counter, McCafé, and Drive-Thru for optimal service
  • oversee Kitchen department to maintain food quality, safety, and cost control
  • train kitchen staff on production procedures
  • manage People department to hire qualified crew, provide training, and create schedules that meet sales and profit goals
  • motivate and recognize crew members

Job Criteria

Experience

Mid Level (3-7 years)


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