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McDonald's logo

Department Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance

Job Description

This job opportunity is with a locally owned and operated restaurant franchise that is independently managed by a franchisee licensed to use McDonald's brand, logos, and food products. Although associated with the globally recognized McDonald's brand, this restaurant operates as a separate establishment with its own management and employment policies, distinct from McDonald's USA. The franchisee independently handles all hiring, firing, discipline, supervision, staffing, and scheduling decisions. McDonald's USA has no involvement in the employment process, and all employment applications and decisions are managed solely by the franchise owner. This ensures that employees work directly under the franchisee's guidance and... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous management experience ideal
  • excellent leadership and interpersonal skills
  • ability to work flexible hours including weekends and holidays
  • commitment to delivering excellent customer service
  • knowledge of food safety standards beneficial
  • ability to train and develop staff

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environments
  • ability to lead and motivate teams
  • strong communication and organizational skills
  • flexibility with work schedules
  • passion for fast-paced work environment
  • must be at least 18 years old

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer experience
  • manage assigned systems like training, food safety, inventory management
  • set goals and delegate tasks to teams
  • ensure guest service standards in front counter, McCafé, and drive-thru
  • oversee kitchen food quality, safety, cost control, and staff training
  • recruit, train, and schedule crew to meet sales and profit goals
  • recognize and motivate team members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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