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McDonald's logo

Department Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job posting is for a position within a restaurant owned and operated by an independent franchisee that holds a license to use McDonald's branding, logos, and food products. It is important to understand that this franchisee operates as a separate entity and employer independent from McDonald's USA. The employment relationship, including all matters of hiring, firing, discipline, supervision, and scheduling, is solely managed by the franchisee and not McDonald's USA. If hired, you will be employed by the franchisee company, and McDonald's USA has no involvement or control over employment decisions or access to your application information.

The franch... Show More

Job Requirements

  • 18 years or older
  • previous management experience in restaurant, retail, or hospitality preferred
  • ability to lead and motivate a team
  • flexible schedule
  • strong interpersonal skills
  • commitment to customer service
  • willingness to learn and grow in role

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail or hospitality environment
  • strong leadership and communication skills
  • ability to work flexible schedules
  • positive team player with passion for fast-paced work environment
  • at least 18 years of age

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer service
  • manage assigned systems such as training, food safety, inventory management
  • set goals and delegate tasks to team members
  • follow up and report results to other managers
  • ensure crew and managers deliver excellent guest service
  • organize front counter, McCafé, and drive-thru areas
  • oversee kitchen food quality, safety, and production training
  • control food costs
  • hire, train, and schedule qualified crew
  • motivate and recognize staff

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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