Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.67
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Pre-tax spending accounts
Retirement benefits
Paid Time Off
short-term disability
long-term disability
Employee stock purchase plan
Life insurance
Job Description
US Foods is a leading foodservice distributor dedicated to providing high-quality products and exceptional customer service to the hospitality, restaurant, and food service industries. Known for its comprehensive product offerings, including fresh, frozen, and dry food items as well as kitchen equipment and supplies, US Foods operates with a mission to make great food accessible and easy for their customers. With a strong commitment to innovation and sustainability, US Foods continues to set industry standards while promoting a culture of excellence and collaboration among its employees. The company provides diverse career opportunities and emphasizes employee growth, well-being, and community involvement.
The Retail Department Lead role at CHEF'STORE® within US Foods is a full-time position offering a starting pay rate of $20.67 per hour. This position is designed for individuals who thrive in a customer-focused retail environment and are passionate about leading teams to deliver superior service. The role requires day availability with flexibility that includes weekends and holidays, reinforcing the company’s commitment to flexibility and employee support.
As a Retail Department Lead, you will be an essential part of the CHEF'STORE® team, responsible for managing various departments such as Dry, Disposables, Culinary Equipment Supplies (CES), and Fresh. You will ensure that inventory levels meet store capacity, seasonal demands, and customer preferences to drive sales and maximize profitability. Your leadership will help maintain an appealing merchandise presentation and foster a safe and clean environment for both customers and staff.
This role involves stepping into leadership functions, including opening and closing the store and serving as Manager on Duty when Store Management is not present. You will be a culture ambassador who upholds US Foods’ core values: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter. Your ability to motivate and develop staff to uphold service and operational standards will be crucial to the store’s success.
Beyond operational tasks, the Retail Department Lead will engage in hands-on duties such as stocking shelves, setting up displays, ringing up merchandise, and ensuring daily freshness checks are completed. You will be expected to use computer systems efficiently for ordering and inventory control and deliver real-time coaching to support your team. This role demands a proactive mindset, adaptability, and a customer-first attitude to ensure the CHEF'STORE® remains a top choice for culinary professionals and foodservice operators.
US Foods provides a comprehensive benefits package starting on day one. Benefits include health insurance, retirement plans, paid time off, disability coverage, and employee stock purchase options. This position also offers overtime compensation, reflecting the company's recognition of the dedication required by its leaders. If you enjoy a dynamic work environment where you can develop your leadership skills and contribute to a respected brand, this opportunity at CHEF'STORE® could be the next step in your career.
The Retail Department Lead role at CHEF'STORE® within US Foods is a full-time position offering a starting pay rate of $20.67 per hour. This position is designed for individuals who thrive in a customer-focused retail environment and are passionate about leading teams to deliver superior service. The role requires day availability with flexibility that includes weekends and holidays, reinforcing the company’s commitment to flexibility and employee support.
As a Retail Department Lead, you will be an essential part of the CHEF'STORE® team, responsible for managing various departments such as Dry, Disposables, Culinary Equipment Supplies (CES), and Fresh. You will ensure that inventory levels meet store capacity, seasonal demands, and customer preferences to drive sales and maximize profitability. Your leadership will help maintain an appealing merchandise presentation and foster a safe and clean environment for both customers and staff.
This role involves stepping into leadership functions, including opening and closing the store and serving as Manager on Duty when Store Management is not present. You will be a culture ambassador who upholds US Foods’ core values: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter. Your ability to motivate and develop staff to uphold service and operational standards will be crucial to the store’s success.
Beyond operational tasks, the Retail Department Lead will engage in hands-on duties such as stocking shelves, setting up displays, ringing up merchandise, and ensuring daily freshness checks are completed. You will be expected to use computer systems efficiently for ordering and inventory control and deliver real-time coaching to support your team. This role demands a proactive mindset, adaptability, and a customer-first attitude to ensure the CHEF'STORE® remains a top choice for culinary professionals and foodservice operators.
US Foods provides a comprehensive benefits package starting on day one. Benefits include health insurance, retirement plans, paid time off, disability coverage, and employee stock purchase options. This position also offers overtime compensation, reflecting the company's recognition of the dedication required by its leaders. If you enjoy a dynamic work environment where you can develop your leadership skills and contribute to a respected brand, this opportunity at CHEF'STORE® could be the next step in your career.
Job Requirements
- High school diploma or equivalent
- Three years’ experience in retail, restaurant, or customer service
- Supervisory or lead experience preferred
- Ability to work flexible hours including weekends and holidays
- Proficiency in computer use including word processing, email, and internet
- Strong customer service skills
- Ability to assess and address situations quickly
- Good common sense and decision-making
- Ability to build and maintain professional relationships
- Motivated, self-driven, and adaptable
- Willingness to assist with various tasks to ensure efficient service
- Physical ability to lift up to 50 pounds
- Ability to walk, stand, and perform keyboarding tasks
- Commitment to safety and maintenance of a safe work environment
Job Qualifications
- High school diploma or equivalent
- Three years’ experience in retail, restaurant, or customer service environment
- Supervisory or lead experience preferred
- Ability to work a flexible schedule including weekends and holidays
- Competency with computer use, word processing, email, and internet software
- Strong desire to deliver exceptional customer service
- Ability to assess situations and make sound business decisions
- Good common sense and logical thinking
- Ability to build professional relationships with customers
- Motivated and self-driven with commercial acumen
- Adaptability and willingness to support team efforts
Job Duties
- Lead all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management
- Ensure effective inventory levels, appealing and profitable merchandise presentation, and quality customer service
- Perform Manager on Duty responsibilities including opening and closing the store in the absence of Store Manager or Assistant Store Manager
- Maximize departmental sales by driving superior customer service, freshness, and stock maintenance
- Train, motivate, and develop staff to execute company standards
- Stock shelves, set up displays, ring up sales, and perform cleaning duties as needed
- Ensure facility safety and maintenance by following safety policies and correcting hazards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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