Department Lead - Grocery

The CHEF'STORE is a dynamic retail establishment focused on delivering high-quality culinary products and exceptional customer service to its clientele. As a company, CHEF'STORE prides itself on providing an engaging work environment where employees are encouraged to develop their skills, grow in their careers, and contribute actively to the company's success. Operating in the retail grocery and specialty food sector, CHEF'STORE offers a wide range of products including fresh produce, specialty cheeses, meats, and other gourmet items, catering to the discerning tastes of its customers. The business operates with a commitment to maintaining superior product freshness, attractive presentation, and excellent customer satisfaction. It values teamwork, strong work ethics, and a culture of continual improvement. The store operates on a full-time schedule, requiring employees to work during store openings and dayshift hours, including weekends and holidays. Employees can expect starting pay at $22.622 per hour with benefits that begin from the first day of employment, underscoring CHEF'STORE's dedication to employee welfare and career growth opportunities within the company.

The role of a Retail Floor Associate at CHEF'STORE is pivotal in ensuring the smooth day-to-day operations of the store and maximizing sales through effective inventory management, customer service, and merchandising. The position is full-time, ranging from 30 to 40 hours weekly, and involves significant physical activity including repetitive lifting of 40 to 80 pounds. Essential duties include maintaining proper inventory levels tailored to the store's capacity and customer demand, executing daily orders, ensuring fresh and stocked merchandise, conducting daily date checks, and training and motivating staff to uphold the high standards of service and presentation. The Retail Floor Associate will also assist in opening and closing procedures in the absence of management, perform Manager on Duty functions as necessary, and promote the company’s cultural beliefs to foster a positive shopping environment.

The working environment for this role is the retail store open to the public, where the associate will encounter varied conditions such as exposure to inclement weather, fluctuating temperatures from -10 to 85 degrees, and moderate noise levels. Physical activities such as standing and walking are continuously required, with occasional driving and sitting. The role demands the ability to lift and carry weights of varying degrees frequently, utilize computer systems for order processing and communication, and apply safety policies diligently to maintain a secure workplace for both staff and customers.

This position does not require direct supervision of employees but involves providing real-time coaching and monitoring of performance to support colleagues in achieving store goals. The successful candidate will interact with staff across all levels within CHEF'STORE and engage professionally with external customers and service providers. The ideal candidate will have at least three years of experience in retail, restaurant, or customer service environments, with supervisory or lead experience preferred. Flexibility in scheduling, including holidays and weekends, computer proficiency, and a strong commitment to exceptional customer service are crucial for success in this role.

Overall, CHEF'STORE offers not only a fulfilling and active retail position but also opportunities for professional development and advancement. Benefits such as health insurance, pre-tax spending accounts, retirement plans, paid time off, disability coverage, employee stock purchase options, and life insurance complement a competitive starting wage, making CHEF'STORE an attractive employer in the retail culinary sector.