Department Lead

US Foods is one of the leading foodservice distributors in the United States, dedicated to providing top-quality food, supplies, and outstanding customer service to a wide variety of customers including restaurants, healthcare providers, hospitality businesses, and more. With a robust supply chain and a reputation for excellence, US Foods supports its customers by offering flexible solutions, diverse product ranges, and expert guidance to help them succeed in the dynamic foodservice industry. The company fosters a vibrant community of food people, driven by a culture of respect, excellence, and innovation. They invest in their employees by providing career opportunities, training programs, and competitive compensation packages to help each individual thrive.

The role being offered is for a Lead position within the retail store environment, specifically overseeing functions related to Dry, Disposables, Culinary Equipment Supplies (CES), and assigned fresh departments. This opportunity is perfect for candidate looking to play a key leadership role within a retail foodservice setting. The position is classified as hourly with a starting pay rate of $20.67 per hour and flexible scheduling between 5:00 AM and 7:00 PM from Monday to Sunday, designed to align with business demands. The lead will be entrusted with significant responsibilities including ensuring effective inventory management dictated by store capacity, promotions, and customer requests to maximize sales. They will actively manage and motivate teams to maintain superior customer service, freshness, and product availability, while also ensuring visual merchandising standards are upheld to drive profitability.

Additionally, the Lead acts in a Manager on Duty capacity during the absence of Store or Assistant Store Managers, taking charge of opening and closing procedures of the CHEF'STORE and handling any store-related decisions in that capacity. This role requires hands-on participation with stock handling, display setup, sales transactions, and maintaining overall store cleanliness and safety. The position demands a customer-oriented mindset mixed with strong operational skills, the ability to multi-task, and lead by example in a fast-paced and physically active retail environment. This role works closely with internal staff at all levels, as well as external customers and service providers, ensuring smooth operations and sustained high service quality.

Exposure to variable weather conditions, moderate noise levels, and requirement to perform physical activities such as lifting, carrying, climbing, stooping, and standing for extended periods are inherent to this role. This position offers the chance to join a respected company with a commitment to diversity and inclusion, offering benefits such as health insurance, retirement plans, paid time off, and more, along with opportunities for overtime compensation. Overall, it is an ideal role for experienced retail or customer service professionals who demonstrate leadership qualities and a passion for delivering outstanding service within the food industry.