Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $31.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) contribution
Paid Time Off
Equal opportunity employer
Job Description
NEMS is a reputable and community-focused health services provider dedicated to delivering accessible and high-quality medical and dental care. Known for its commitment to serving diverse populations, NEMS offers comprehensive healthcare services, including primary care, dental services, and behavioral health support. The organization prides itself on fostering a welcoming and inclusive environment for both patients and staff. It operates various clinics that cater to the needs of underserved communities, emphasizing preventive care and health education. As an Equal Opportunity Employer, NEMS embraces diversity and complies with the San Francisco Fair Chance Ordinance, considering qualified applicants with arrest and conviction records to promote workforce inclusion and equity.
This Dental Administrative Assistant role at NEMS is a full-time, non-exempt position designed for an organized and customer-service-oriented individual to support dental clinic operations. The position plays a crucial role in ensuring patients can effectively utilize the dental services offered while managing a variety of general clerical and billing duties. The assistant will be responsible for greeting clients, answering phones courteously, directing clients within the clinic, explaining the clinic's system and services to new patients, and handling patient schedules and insurance authorizations. The role demands strong communication skills in English and fluency in both Cantonese and Mandarin to better serve NEMS' diverse patient population. Additional responsibilities include maintaining dental records, handling billing tasks including Medi-Cal, Denti-Cal, Medicare, and private insurance billing, and managing cash register transactions.
Candidates for this role should have a minimum of a high school diploma and at least two years of relevant experience, preferably in dental insurance billing. Knowledge of dental terminology and the ability to read radiographs are highly valued to facilitate billing processes accurately. Experience with computer data entry systems, especially EPIC, is essential. As part of the role, attention to detail, strong organizational capabilities, and a compassionate approach to patient interaction are critical for success. The position also offers competitive employee benefits, including medical, dental, and vision insurance for the employee and their families, as well as a 401(k) company contribution, supporting the well-being and financial security of the staff.
Working at NEMS means joining a dynamic team committed to improving community health and maintaining operational excellence through efficient administrative support roles like this Dental Administrative Assistant position. This role provides an excellent opportunity for individuals passionate about dental healthcare administration and community service to grow their careers in a supportive and diverse environment. The comprehensive nature of the duties ensures the candidate will develop a deep understanding of both patient care coordination and healthcare billing, making it an ideal position for those seeking to advance in the healthcare administration field.
This Dental Administrative Assistant role at NEMS is a full-time, non-exempt position designed for an organized and customer-service-oriented individual to support dental clinic operations. The position plays a crucial role in ensuring patients can effectively utilize the dental services offered while managing a variety of general clerical and billing duties. The assistant will be responsible for greeting clients, answering phones courteously, directing clients within the clinic, explaining the clinic's system and services to new patients, and handling patient schedules and insurance authorizations. The role demands strong communication skills in English and fluency in both Cantonese and Mandarin to better serve NEMS' diverse patient population. Additional responsibilities include maintaining dental records, handling billing tasks including Medi-Cal, Denti-Cal, Medicare, and private insurance billing, and managing cash register transactions.
Candidates for this role should have a minimum of a high school diploma and at least two years of relevant experience, preferably in dental insurance billing. Knowledge of dental terminology and the ability to read radiographs are highly valued to facilitate billing processes accurately. Experience with computer data entry systems, especially EPIC, is essential. As part of the role, attention to detail, strong organizational capabilities, and a compassionate approach to patient interaction are critical for success. The position also offers competitive employee benefits, including medical, dental, and vision insurance for the employee and their families, as well as a 401(k) company contribution, supporting the well-being and financial security of the staff.
Working at NEMS means joining a dynamic team committed to improving community health and maintaining operational excellence through efficient administrative support roles like this Dental Administrative Assistant position. This role provides an excellent opportunity for individuals passionate about dental healthcare administration and community service to grow their careers in a supportive and diverse environment. The comprehensive nature of the duties ensures the candidate will develop a deep understanding of both patient care coordination and healthcare billing, making it an ideal position for those seeking to advance in the healthcare administration field.
Job Requirements
- Minimum high school degree
- at least 2 years of similar work experience
- prior training and experience in dental insurance billing preferred
- knowledge of dental terminology and ability to read radiographs preferred
- ability to handle computer data entry (EPIC)
- must be able to fluently speak, read and write English
- fluent Chinese speaker (Cantonese and Mandarin) required
Job Qualifications
- Minimum high school degree
- at least 2 years of similar work experience
- prior training and experience in dental insurance billing preferred
- knowledge of dental terminology and ability to read radiographs preferred
- ability to handle computer data entry (EPIC)
- fluently speak, read and write English
- fluent Chinese speaker (Cantonese and Mandarin)
Job Duties
- Greet clients and answer phones courteously for the clinic
- direct clients to appropriate services as needed
- explain NEMS system and clinic services to new clients
- direct and escort clients to assigned operatories
- handle schedules and appointments for patients and clinic providers
- keep track of Denti-Cal or insurance authorization and schedule appointments accordingly
- handle dental records including filing information in dental charts and NextGen system, filing X-rays, requesting charts, prepping charts and superbills
- obtain Denti-Cal / Medi-Cal stickers from clients and verify Denti-Cal eligibility
- handle cash register, check client’s balance and obtain payment
- prepare and audit charge and receipt summary at the end of the day, make corrections to data entry if needed
- handle daily clerical duties such as typing, filing, office supplies, receiving and sorting mail
- handle, process and file all types of billing including Medi-Cal, Denti-Cal, Medicare, and private insurance
- perform other job duties as required by manager or supervisor
Job Criteria
Experience
No experience required
Job Location
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