Dental Receptionist / Front Desk

Alpers Family and Cosmetic Dentistry is a growing private dental practice located just north of Old Town Scottsdale, known for delivering cutting-edge dental care combined with a team-oriented, supportive work environment. The practice is rooted in a no-drama team dynamic, encouraging ownership over roles and fostering a growth mindset that prioritizes excellence in patient care and a superior patient experience. At Alpers, the commitment is not just to dental health but to creating an atmosphere where every patient interaction feels special, starting from the very first phone call. This strong focus on patient-centered care is supported by a collaborative culture that values high-trust relationships and high-performance standards among the team members. As a Patient Experience Coordinator at Alpers Family and Cosmetic Dentistry, you will play a crucial role as the welcoming face and voice of the practice. This is more than a typical treatment coordinator role – it is a position that requires warmth, exceptional organizational skills, and an ability to maintain smooth operations under pressure. The coordinator serves as the heartbeat of the practice, connecting with patients, streamlining appointment scheduling, and facilitating clear communication of treatment plans. You will engage deeply with both patients and the dental team, contributing significantly to the overall success and growth of the practice. Your work will help transform patient experiences from merely satisfactory to exceptionally memorable, making a measurable impact on patient retention and satisfaction. Additionally, you will be responsible for adhering to and executing operational systems and standard operating procedures that keep the practice running efficiently and aligned with its larger vision. This role requires a confident multitasker who thrives in a fast-paced dental environment, able to problem-solve swiftly and communicate with kindness and professionalism. Your ability to inspire confidence and clarity in treatment discussions will support the practice’s goals and patient conversions. At Alpers, there is a culture of mutual support and continuous performance improvement, where every team member’s contributions are recognized and celebrated. The Patient Experience Coordinator is essential to maintaining this positive workplace culture by delivering consistent, reliable, and empathetic patient interactions every day. Alpers Family and Cosmetic Dentistry offers a comprehensive benefits package including paid time off, paid holidays, 401K with matching, health insurance, performance-based bonuses, ongoing continuing education and professional development opportunities, family discounts on care, and a workplace culture that values celebrating achievements big and small. This full-time role invites candidates who are excited about growing their career in a dynamic, patient-focused setting and who are ready to bring positive energy and organizational prowess to a rapidly expanding practice.