Dental Receptionist / Front Desk

Our growing dental practice is dedicated to providing outstanding oral health care to our community, utilizing the latest technology and a patient-centered approach. We pride ourselves on fostering a supportive and collaborative work environment, where every team member is valued and encouraged to grow professionally. Our practice is committed to excellence in dental treatments, patient communication, and overall experience, ensuring that each patient receives personalized and compassionate care. Located in a modern facility equipped with the latest dental technology, we continually aim to improve the quality and efficiency of our services to benefit both our patients and staff. We are currently seeking an exceptional Treatment Coordinator to join our dedicated team. This role is integral in bridging the gap between the clinical and administrative aspects of patient care, requiring a professional who is both compassionate and detail-oriented. The Treatment Coordinator will be responsible for presenting and explaining treatment plans to patients in a clear and confident manner, helping them understand their options and the benefits of recommended procedures. They will coordinate and schedule patient treatments in line with provider availability, ensuring a smooth and efficient workflow. Follow-up on unscheduled treatments is a key part of this role, with an emphasis on boosting case acceptance rates to support the practice's growth and patient health outcomes. The position includes verifying insurance benefits, calculating co-pays, and discussing financial arrangements with patients, requiring a solid understanding of dental insurance and billing practices. Accurate documentation in practice management software and meticulous tracking and reporting of case acceptance, production, and collections are essential responsibilities, ensuring the practice meets its operational goals. Beyond administrative duties, the Treatment Coordinator must maintain a high level of professionalism and customer service at all times, working closely with the front office and clinical team to ensure seamless patient communication and flow. This role offers a monthly performance bonus tied directly to production and collections, making your success directly reflect in your paycheck, an excellent incentive for motivated and goal-driven individuals. If you have prior experience in a dental office, preferably in a Treatment Coordinator or similar role, and are looking to commit long-term with a growing practice, this opportunity is ideal. We value team players with an organized, detail-oriented mindset, excellent communication skills, and a customer-focused attitude. Proficiency with dental practice management software such as Dentrix, Eaglesoft, or Open Dental is highly desirable. If you are ready to take your dental career to the next level and work in a professional environment that truly makes a difference in patients' lives, apply today and start earning what you are worth with performance bonuses that reward your impact.