Dental Receptionist / Front Desk
Job Overview
Compensation
Hourly
Range $16.75 - $21.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Professional development opportunities
flexible schedule
Employee wellness programs
Job Description
We are a dynamic and fast-growing startup dental practice dedicated to providing exceptional dental care and patient service. Our mission is to foster a welcoming and professional environment where patients feel valued and receive top-quality dental treatment. As a new and expanding dental team, we are committed to using the latest technology and streamlined workflows to ensure efficient operations and an outstanding patient experience. Our team is passionate about oral health and delivering personalized care in a modern clinic setting that emphasizes innovation and compassionate service.
We are currently seeking an energetic and detail-oriented Dental Front Office Coordinator to join our vibrant startup dental team. This is a vital role where you will be the first point of contact for our patients and visitors, managing front desk operations with enthusiasm and professionalism. As the coordinator, you will leverage your expertise in dental administrative support, including proficiency with EMR systems, insurance verification, and medical billing to ensure smooth clinic workflows and accurate documentation. You will be responsible for scheduling, managing patient communications, and facilitating a seamless patient journey from appointment booking to follow-up.
In this exciting position, you will have the opportunity to contribute significantly to creating a welcoming environment for patients while building strong relationships with clinical staff. Your ability to handle high volumes of patient inquiries and scheduling demands with warmth and efficiency will be crucial to maximizing clinic productivity and minimizing appointment gaps. Fluency in English and Spanish is essential, and additional language skills in Mandarin or Tagalog are considered a strong asset, allowing our practice to serve a diverse community more effectively.
The role calls for a candidate who is not only organized and detail-oriented but also comfortable working in a startup environment where processes may evolve rapidly. Confidentiality and professionalism are key, especially regarding patient information and compliance with HIPAA regulations. You will also coordinate patient follow-up processes, including managing online reviews and emergency patient scheduling. Join us for an enriching career opportunity where you can utilize your dental administrative expertise, help shape a growing practice, and make a positive impact on patient care and satisfaction. This position is ideal for someone ready to thrive in a fast-paced, evolving environment while delivering exceptional patient service and support.
We are currently seeking an energetic and detail-oriented Dental Front Office Coordinator to join our vibrant startup dental team. This is a vital role where you will be the first point of contact for our patients and visitors, managing front desk operations with enthusiasm and professionalism. As the coordinator, you will leverage your expertise in dental administrative support, including proficiency with EMR systems, insurance verification, and medical billing to ensure smooth clinic workflows and accurate documentation. You will be responsible for scheduling, managing patient communications, and facilitating a seamless patient journey from appointment booking to follow-up.
In this exciting position, you will have the opportunity to contribute significantly to creating a welcoming environment for patients while building strong relationships with clinical staff. Your ability to handle high volumes of patient inquiries and scheduling demands with warmth and efficiency will be crucial to maximizing clinic productivity and minimizing appointment gaps. Fluency in English and Spanish is essential, and additional language skills in Mandarin or Tagalog are considered a strong asset, allowing our practice to serve a diverse community more effectively.
The role calls for a candidate who is not only organized and detail-oriented but also comfortable working in a startup environment where processes may evolve rapidly. Confidentiality and professionalism are key, especially regarding patient information and compliance with HIPAA regulations. You will also coordinate patient follow-up processes, including managing online reviews and emergency patient scheduling. Join us for an enriching career opportunity where you can utilize your dental administrative expertise, help shape a growing practice, and make a positive impact on patient care and satisfaction. This position is ideal for someone ready to thrive in a fast-paced, evolving environment while delivering exceptional patient service and support.
Job Requirements
- Experienced in Dentrix Ascend software
- strong PPO insurance verification and breakdown experience
- comfortable explaining treatment estimates and patient balances
- able to manage high call volume with warmth and professionalism
- proficient in English
- Spanish
- Mandarin or Tagalog is a plus
- excellent scheduling judgment
- fast response to missed calls
- texts
- and web leads
- experience with Google reviews and patient follow-up workflows
- confident handling same-day emergency patients
- organized and detail-oriented with strong follow-through
- comfortable in a startup environment with evolving processes
- HIPAA-aware and professional with patient information
- team-oriented and respectful with clinical staff
Job Qualifications
- Experienced in Dentrix Ascend software
- strong PPO insurance verification and breakdown skills
- capable of explaining treatment estimates and patient balances
- excellent scheduling judgment to maximize production and minimize gaps
- proficient in English and Spanish
- experience with patient follow-up and Google reviews
- confident in handling same-day emergency patients
- organized and detail-oriented
- HIPAA-aware and professional with patient information
- comfortable in a startup environment with evolving processes
- team-oriented and respectful with clinical staff
Job Duties
- Manage front desk operations with professionalism and efficiency
- verify PPO insurance coverage and explain treatment estimates to patients
- handle high-volume calls with warmth and promptness
- schedule patient appointments optimizing production and minimizing gaps
- respond quickly to missed calls, texts, and web leads
- manage patient follow-up workflows including Google reviews
- coordinate same-day emergency patient scheduling
- maintain confidentiality and HIPAA compliance with patient information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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