Dental Receptionist / Front Desk

Sunnyvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

Retirement Plan

Employee wellness programs

team events

Job Description

Our outstanding dental practice is committed to delivering exceptional dental care in a comfortable, welcoming environment. Located in a state-of-the-art facility equipped with the latest advancements in dental technology, our practice is designed to provide efficient and high-quality care while fostering long-term relationships with patients. We prioritize creating an atmosphere where every patient feels valued and supported throughout their dental journey. Our skilled and dedicated team works collaboratively to maintain high standards of patient service and clinical excellence. Employment type is full-time, offering a competitive salary and opportunities for professional development and ongoing education.

We are currently seeking an exceptional Dental Receptionist / Front Desk professional to join our dedicated team. This role is vital to ensuring smooth operations at the front of the practice, serving as the first point of contact for patients and visitors. As a Dental Receptionist, you will play an essential role in managing appointment scheduling, maintaining patient records, ensuring efficient workflow, and contributing to quality improvement initiatives. This position is ideal for motivated individuals who are enthusiastic about providing outstanding patient service and eager to grow their skills within a leading dental practice. While prior experience in dental administration is beneficial, we welcome recent graduates and career changers who demonstrate professionalism, a positive attitude, and a commitment to excellence in dental care.

Job Requirements

High school diploma or equivalent
Professional attitude and strong communication skills
Ability to manage multiple tasks efficiently
Basic computer proficiency
Availability to work full-time
Willingness to learn and adapt to new technologies
Prior experience in a dental or healthcare setting is preferred but not required

Job Qualifications

High school diploma or equivalent
Excellent communication and interpersonal skills
Basic knowledge of dental terminology and office procedures preferred
Proficiency in using dental practice management software and office tools
Strong organizational skills and attention to detail
Ability to work collaboratively in a team environment
Customer service experience is an asset

Job Duties

Maintain accurate documentation and records in accordance with practice protocols and regulatory requirements
Ensure efficient workflow and task completion within designated timelines
Participate in quality improvement initiatives to enhance patient care and practice operations
Greet and welcome patients warmly as the first point of contact
Manage appointment scheduling and patient check-in and check-out processes
Handle patient inquiries via phone and in-person professionally and timely
Coordinate communication between clinical team and patients