Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $30.00
Benefits
401(k)
Paid Time Off
Job Description
Edward Liu DDS PLLC is a leading advanced dental practice located in Holt, Michigan, known for its health-centered approach and dedication to compassionate patient care. Founded and led by Dr. Edward Liu, DDS, the practice integrates cutting-edge dental technology with a patient-first philosophy. The team at Edward Liu DDS PLLC is committed to creating a supportive, professional, and welcoming environment where both staff and patients feel valued and respected. This private dental office emphasizes not only technical excellence but also empathy and communication, ensuring that every patient receives care that is as considerate as it is clinically effective. As a full-time dental receptionist within this practice, you will play a critical role as the first point of contact to patients, setting the tone for their entire visit while managing the essential administrative functions that keep the office running smoothly.
In your role as a dental receptionist and administrator, you will be central to patient engagement and operational efficiency. Your duties will include greeting patients warmly as they enter, coordinating appointments to optimize the daily schedule, answering phone inquiries, and managing patient records and billing through electronic health systems. This position requires strong organizational skills, a friendly demeanor, and the ability to handle sensitive situations, such as patients experiencing dental anxiety. The practice values your role in ensuring that patients feel comfortable and respected throughout their visit. With at least three years of experience in dental administrative work, you will bring expertise to this position and be a key contributor to the office’s smooth workflow. The work environment is professional, welcoming, and designed to encourage continuous learning and personal growth, with competitive hourly pay between $23 and $30 based on qualifications and experience. Additionally, benefits such as a 401(k) retirement plan and paid time off contribute to the overall positive employment package. This opportunity is ideal for someone who enjoys building meaningful patient relationships while performing vital administrative duties in a collaborative dental health setting.
In your role as a dental receptionist and administrator, you will be central to patient engagement and operational efficiency. Your duties will include greeting patients warmly as they enter, coordinating appointments to optimize the daily schedule, answering phone inquiries, and managing patient records and billing through electronic health systems. This position requires strong organizational skills, a friendly demeanor, and the ability to handle sensitive situations, such as patients experiencing dental anxiety. The practice values your role in ensuring that patients feel comfortable and respected throughout their visit. With at least three years of experience in dental administrative work, you will bring expertise to this position and be a key contributor to the office’s smooth workflow. The work environment is professional, welcoming, and designed to encourage continuous learning and personal growth, with competitive hourly pay between $23 and $30 based on qualifications and experience. Additionally, benefits such as a 401(k) retirement plan and paid time off contribute to the overall positive employment package. This opportunity is ideal for someone who enjoys building meaningful patient relationships while performing vital administrative duties in a collaborative dental health setting.
Job Requirements
- experienced dental receptionist or admin with three plus years of experience
- proficient in Open Dental software
- ability to manage multiple tasks efficiently
- customer-focused mindset
- strong communication and interpersonal skills
Job Qualifications
- minimum of three years of experience in dental administrative roles
- proficient in using Open Dental software
- excellent interpersonal and customer service skills
- strong organizational and multitasking abilities
- ability to handle sensitive patient situations with empathy
- effective communication skills
- ability to work collaboratively in a team environment
Job Duties
- greet patients warmly as the first point of contact
- coordinate and manage appointment schedules effectively
- answer and manage phone inquiries and communications
- update and maintain electronic patient records accurately
- coordinate patient billing and insurance processes
- facilitate a comforting environment to minimize patient anxiety
- support clinical staff by managing administrative workflows
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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