Job Overview
Benefits
competitive pay
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Flexible Spending Account (FSA)
401(k) employer contribution plan
Performance bonus opportunities
Employee assistance program (EAP)
Uniform allowance
Paid Time Off
Paid holidays
Early Friday dismissal
Paid training classes
ongoing development opportunities
volunteer opportunities
team events
Employee Discounts
Job Description
Lane & Associates Family Dentistry is a well-established dental practice located in Winston Salem, committed to providing exceptional dental care with a warm and welcoming atmosphere. Founded on principles of professionalism, patient-centered care, and dental excellence, Lane & Associates Family Dentistry has earned a reputation as a trusted dental home for families across the region. The practice prides itself on creating a friendly, supportive environment where patients feel valued and comfortable from the moment they walk through the doors. The team at Lane & Associates is composed of dedicated dental professionals who work collaboratively to ensure each patient receives personalized treatment that promotes oral health and overall wellness.
We are currently seeking a motivated and customer-oriented Dental Receptionist to join our dynamic team in Fayetteville. This full-time position offers competitive pay and a comprehensive benefits package designed to support and reward your commitment. As the face of our practice, the Dental Receptionist plays a critical role in managing the front office, ensuring smooth and efficient daily operations, and delivering an outstanding patient experience. This position requires someone with excellent communication skills, strong organizational abilities, and a genuine passion for helping people. You will be responsible for engaging with patients through various communication channels such as phone, email, and text, while maintaining professional and courteous interactions at all times.
In this role, you will assist with scheduling appointments using Denticon, verifying patient insurance and demographic details, and supporting the clinical team as part of a closely-knit office environment. Your ability to create a positive first impression will significantly contribute to patient satisfaction and loyalty. This role goes beyond simple administrative tasks; it is vital in fostering a caring and efficient dental environment that allows clinical staff to focus on delivering quality care. Furthermore, working with Lane & Associates Family Dentistry means joining a company that values growth and development, offering paid training and ongoing professional development opportunities to help you advance in your dental career. The position is ideal for individuals who are eager to learn, possess a positive attitude, and enjoy working in a team-oriented culture.
Lane & Associates Family Dentistry also offers unique employee perks such as exclusive access to events related to our partnerships as the Official Team Dentist of the Carolina Hurricanes and Durham Bulls. This comes with exciting opportunities like game tickets, VIP experiences, and company-sponsored social activities that foster a vibrant work-life balance and a sense of community. If you are aiming for a fulfilling career in dentistry with an emphasis on service excellence and teamwork, this dental receptionist position is a fantastic opportunity to grow with a reputable dental practice committed to making a difference in patients’ lives.
We are currently seeking a motivated and customer-oriented Dental Receptionist to join our dynamic team in Fayetteville. This full-time position offers competitive pay and a comprehensive benefits package designed to support and reward your commitment. As the face of our practice, the Dental Receptionist plays a critical role in managing the front office, ensuring smooth and efficient daily operations, and delivering an outstanding patient experience. This position requires someone with excellent communication skills, strong organizational abilities, and a genuine passion for helping people. You will be responsible for engaging with patients through various communication channels such as phone, email, and text, while maintaining professional and courteous interactions at all times.
In this role, you will assist with scheduling appointments using Denticon, verifying patient insurance and demographic details, and supporting the clinical team as part of a closely-knit office environment. Your ability to create a positive first impression will significantly contribute to patient satisfaction and loyalty. This role goes beyond simple administrative tasks; it is vital in fostering a caring and efficient dental environment that allows clinical staff to focus on delivering quality care. Furthermore, working with Lane & Associates Family Dentistry means joining a company that values growth and development, offering paid training and ongoing professional development opportunities to help you advance in your dental career. The position is ideal for individuals who are eager to learn, possess a positive attitude, and enjoy working in a team-oriented culture.
Lane & Associates Family Dentistry also offers unique employee perks such as exclusive access to events related to our partnerships as the Official Team Dentist of the Carolina Hurricanes and Durham Bulls. This comes with exciting opportunities like game tickets, VIP experiences, and company-sponsored social activities that foster a vibrant work-life balance and a sense of community. If you are aiming for a fulfilling career in dentistry with an emphasis on service excellence and teamwork, this dental receptionist position is a fantastic opportunity to grow with a reputable dental practice committed to making a difference in patients’ lives.
Job Requirements
- High school diploma or GED required
- Previous experience in dental required
- Dental experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic
- Comfortable learning and using computer systems and office technology
- Excellent organizational and time management skills
- Strong verbal communication and interpersonal skills
- Professional appearance with a friendly, team-oriented attitude
- Ability to lift up to 15–20 pounds as needed
Job Qualifications
- High school diploma or GED required
- Previous experience in dental required
- Comfortable learning and using computer systems and office technology
- Excellent organizational and time management skills
- Strong verbal communication and interpersonal skills
- Professional appearance with a friendly, team-oriented attitude
- Ability to lift up to 15–20 pounds as needed
Job Duties
- Answer incoming calls, texts, and emails while responding to patient inquiries with professionalism and care
- Assist with scheduling, rescheduling, and confirming patient appointments while maintaining accuracy in Denticon
- Collect, verify, and update patient demographic and insurance information
- Help create a welcoming and positive experience for every patient who walks through our doors
- Maintain a clean, organized, and efficient front office environment
- Collaborate with clinical and administrative team members to support daily office operations
- Complete additional administrative tasks and projects as assigned
Job Criteria
Experience
No experience required
Job Location
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