Dental Receptionist

The University of Louisville is a prominent public research university located in Louisville, Kentucky, known for its dedication to academic excellence, research, and community service. Among its many distinguished departments, the University of Louisville School of Dentistry is a leading institution that provides comprehensive dental education, patient care, and research opportunities in oral health sciences. This school is committed to preparing future dental professionals through rigorous training and hands-on clinical practice, ensuring high standards of care and innovation in dental medicine. The School of Dentistry operates a faculty private practice clinic, UofL Dental Associates, located at 501 S. Preston Street in Louisville. This clinic serves a diverse patient population and provides an excellent real-world environment for clinical education and patient care.

The University of Louisville School of Dentistry is currently seeking a full-time Dental Receptionist to join the team at the UofL Dental Associates faculty private practice clinic. This regular full-time position offers competitive compensation commensurate with the candidate's experience and comes with an exceptional benefits package, reflecting the institution's dedication to employee well-being and professional growth. The role of the Dental Receptionist is crucial to the smooth operation of the clinic, acting as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience from the moment patients enter the facility. This position requires strong interpersonal skills and the ability to manage multiple administrative tasks simultaneously.

The Dental Receptionist will be responsible for greeting, directing, and interviewing patients to facilitate a friendly and professional atmosphere. They will handle patient demographic data entry into computerized systems, ensure accurate scheduling of appointments, and answer telephone inquiries with professionalism and clarity. Additionally, this role involves managing financial transactions, including serving as a cashier where the receptionist accepts payments, issues receipts, balances the cash drawer, and sets up payment contracts. The Dental Receptionist will also liaise with insurance companies to obtain pre-authorizations and handle payment tracking and issue resolution, playing a key role in the clinic's financial workflow.

Working in compliance with privacy regulations such as HIPAA, this position includes ongoing training in privacy practices and infection control to maintain the highest standards of patient confidentiality and safety. The University of Louisville emphasizes an inclusive work environment that values diversity and prohibits discrimination, providing equal employment opportunities regardless of race, sex, age, color, national origin, ethnicity, creed, religion, disability, or other protected statuses. This role is a vital part of the School of Dentistry's commitment to delivering outstanding patient care while fostering a supportive and efficient clinical environment. Candidates with a high school diploma or GED and up to two years of relevant experience, or an equivalent combination of education and experience, are encouraged to apply. This opportunity not only offers a meaningful career in healthcare administration but also a chance to contribute to a respected academic institution dedicated to improving oral health outcomes in the Louisville community and beyond.