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Dental Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

Wisconsin Health Fund is a well-established healthcare organization based in Milwaukee, known for providing comprehensive health services to their members. The organization is committed to delivering high-quality care while fostering a professional and welcoming environment for patients and staff alike. As a healthcare provider with a deep community focus, Wisconsin Health Fund values the importance of effective communication, patient care, and administrative accuracy to ensure seamless operations within their dental health services department.

The Dental Receptionist position is a full-time role based in Milwaukee, offering a structured work schedule with hours from Monday, Wednesday, Friday 7:00 AM t... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in dental office or related clerical work preferred
  • Ability to use Dentrix software or similar dental management systems is desirable
  • Strong communication and interpersonal skills
  • Ability to multitask and maintain organizational skills
  • Customer service oriented
  • Reliability and punctuality

Job Qualifications

  • High school diploma or equivalent
  • Bilingual (English/Spanish) a plus
  • Dental assisting experience is a plus

Job Duties

  • Greeting patients at the front desk, registering them for appointments, verifying current address and phone numbers and announcing their arrival
  • Assembling new patient charts and label accordingly
  • Cancel, schedule and reschedule dental appointments as needed
  • Check insurance eligibility of patients
  • Maintain computer skills as to be able to perform functions using the Dentrix software
  • Maintain skills to operate all office equipment necessary for the completion of tasks assigned
  • Handle correspondence between referring offices and check office email
  • Answer telephone and forward calls to appropriate staff
  • Perform daily opening and closing procedures such as unlocking front doors, unlocking file cabinets, turning on front desk computers, suction system, copier, etc
  • Balance cash register and payment log sheet
  • Re-credential dentists as required by insurance companies
  • Attend and participate in required meetings, training and educational programs
  • Performs other related works as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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