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Dental Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401k
flexible spending accounts
Paid Time Off
Paid holidays

Job Description

Access Endodontics is a reputable dental practice known for its commitment to providing high-quality dental care. As part of Specialized Dental Partners and its affiliates, the practice creates a supportive, inclusive environment focused on excellent patient care and professional growth. Known for integrating advanced dental techniques with compassionate service, Access Endodontics caters to patients seeking specialized dental treatments with a focus on comfort and efficiency. The dental office fosters a collaborative team atmosphere that values diversity, continued learning, and adherence to industry standards, including patient confidentiality and HIPAA regulations. They are an equal opportunity employer dedicated to fair treatment and pay equity, reflecting their investment in creating a respectful workplace for all employees. The firm offers competitive wages in a full-time capacity, specifically Monday through Thursday from 7 AM to 5 PM, creating a balanced work schedule for staff. The hourly salary range for the Dental Receptionist position is $22-$26 per hour, reflecting the candidate's experience, role, and contributions, in accordance with applicable laws ensuring non-discrimination and pay equity.

The role of Dental Receptionist at Access Endodontics is vital to the patient experience and smooth operation of the dental practice. This position acts as the first point of contact for patients, greeting them warmly and professionally to foster a welcoming environment. The Dental Receptionist manages a wide range of front-office duties, including scheduling and confirming patient appointments, managing provider calendars, answering phone calls, and responding to inquiries promptly and courteously. Additional responsibilities include verifying insurance coverage, obtaining necessary pre-authorizations, processing payments, handling billing, and maintaining accurate financial records. The role also involves meticulous maintenance of patient data and records, ensuring accuracy and compliance with healthcare regulations.

Candidates with cross-training as a Dental Assistant are preferred because they bring enhanced versatility that supports both front and back office needs, thus contributing more holistically to the clinic's operations. The position demands excellent communication and customer service skills, reliability, and keen organization and detail orientation. Proficiency with dental practice management software, Microsoft Office, and knowledge of dental insurance and billing procedures are highly beneficial.

Working at Access Endodontics means joining a team that values your contribution and offers a comprehensive benefits package, including medical, dental, vision insurance, 401K options, flexible spending accounts, paid time off, and paid holidays. The company embraces diversity and inclusivity, ensuring all employees feel valued and respected, which makes it a desirable place to build a career in dental healthcare administrative support.

Job Requirements

  • High school diploma or equivalent
  • one or more years of dental front office experience

Job Qualifications

  • High school diploma or equivalent
  • one or more years of dental front office experience
  • prior dental assistant experience
  • excellent communication and customer service skills
  • reliable, organized, and detail-oriented
  • experience with dental practice management software
  • proficiency with computers including Microsoft Office applications
  • knowledge of dental insurance and billing procedures

Job Duties

  • Greet patients warmly and ensure a welcoming, professional environment
  • schedule and confirm appointments, manage provider calendars
  • answer phone calls, respond to inquiries, and manage patient communication
  • verify insurance coverage and obtain necessary pre-authorizations
  • process payments, handle billing, and maintain accurate financial records
  • maintain patient records and ensure accurate data entry
  • coordinate patient flow and assist with administrative support as needed
  • ensure compliance with patient confidentiality and HIPAA regulations
  • handle additional responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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