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Dental Office Front Desk Receptionist- Full time

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Healthy work-life company culture
Paid training
Flexible days

Job Description

We are a well-established dental office dedicated to providing general and cosmetic dental services to patients of all ages. Our mission centers around creating and maintaining each patient's perfect smile in a safe, welcoming, and positive environment. We understand that dental visits can sometimes cause anxiety, and our team works diligently to minimize any fears or discomfort our patients may experience, ensuring a calm and reassuring atmosphere throughout their appointment. Our office is equipped with the latest technologies to enhance the quality and efficiency of our services. These state-of-the-art tools include scanning and milling units that support advanced restorative procedures,... Show More

Job Requirements

  • High school diploma or GED required
  • Two years of relevant experience preferred
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Strong computer and internet skills

Job Qualifications

  • High school diploma or GED required
  • Some post high school education or training preferred
  • Two years of relevant experience preferred
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Experience with Eaglesoft dental practice management software a plus
  • Strong computer and internet skills

Job Duties

  • Greets all patients and visitors in a warm, sincere, and helpful manner
  • Reviews patient fees, the breakdown of benefits, and the list of exclusions to determine benefits
  • Manages inbound phone inquiries and routes calls accordingly
  • Schedules and confirms patient appointments
  • Will be trained to do instrument sterilization and room turnover
  • Helps with patient billing and insurance
  • Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
  • Attends all staff meetings, trainings, and educational classes as required
  • Ensures all insurance information is correctly updated
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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