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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.92 - $31.25
Work Schedule
Standard Hours
Benefits
Annual milestone bonus
Medical insurance
Dental Insurance
Vision Insurance
Long-term care insurance
Life insurance
401(k) with employer match
Paid Time Off
Tuition Assistance
Student loan repayment
Childcare Reimbursement
CME Reimbursement
License fee reimbursement
Job Description
CHAS Health is a community-focused health care organization dedicated to improving the overall health and well-being of the populations it serves. With a firm belief in equitable and accessible health care, CHAS Health offers a patient-centered approach that breaks down barriers and delivers high-quality, evidence-based care in convenient neighborhood locations. The organization values inclusivity, respect for human dignity, and a commitment to continuous improvement, making it a trusted health care provider where everyone is welcome. Being part of CHAS Health means contributing to a mission that prioritizes social responsibility, entrepreneurship, and fun within the work environment.
CHAS Health... Show More
CHAS Health... Show More
Job Requirements
- HS diploma or equivalent preferred
- applicable additional schooling and/or formal training preferred
- customer service experience preferred
- multi-line telephone experience preferred
- computer skills required
- ability to spell accurately
- basic math skills to calculate patient payments
- ability to communicate clearly
- commitment to a safe, respectful, equitable, and inclusive environment
Job Qualifications
- HS diploma or equivalent preferred
- applicable additional schooling and/or formal training preferred
- customer service and multi-line telephone experience preferred
- computer skills required
- ability to spell accurately
- able to clearly communicate information to patients and gather information from patients
- must have basic math skills to calculate patient payments
- commitment to supporting a safe, respectful, equitable, and inclusive environment required
Job Duties
- Immediately greets patients upon arrival
- verifies appointment time, insurance and personal information, and collects co-pay
- schedules patient appointments based on established scheduling guidelines to ensure clinic can achieve target productivity expectations
- reconciles daily receipts/petty cash
- takes patient demographics over the phone and enters into electronic health records system (EHR)
- ensures accuracy and completion of intake forms before forwarding to appropriate department for processing
- professionally answers calls, takes messages and/or refers callers to appropriate individuals
- schedules translators as needed
- treats patients with highest respect in all functions of job and maintains patient confidentiality
- monitors patient waiting rooms for cleanliness and security
- performs other duties assigned, including supporting the CHAS Health Mission and Core Values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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