Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.92 - $31.25
Work Schedule
Standard Hours
Benefits
Annual milestone bonus
Medical insurance
Dental Insurance
Vision Insurance
Long-term care insurance
Life insurance
401(k) with employer match
Paid Time Off
Tuition Assistance
Student loan repayment
Childcare Reimbursement
CME Reimbursement
License fee reimbursement
Job Description
CHAS Health is a community-focused health care organization dedicated to improving the overall health and well-being of the populations it serves. With a firm belief in equitable and accessible health care, CHAS Health offers a patient-centered approach that breaks down barriers and delivers high-quality, evidence-based care in convenient neighborhood locations. The organization values inclusivity, respect for human dignity, and a commitment to continuous improvement, making it a trusted health care provider where everyone is welcome. Being part of CHAS Health means contributing to a mission that prioritizes social responsibility, entrepreneurship, and fun within the work environment.
CHAS Health is currently seeking dedicated professionals for a vital Front Office role within its expanding clinics. This position is crucial in forming the first point of contact for patients and supports the clinic's efforts to deliver efficient and compassionate care. The role involves responsibilities around greeting patients, managing appointment schedules, verifying insurance, handling receipts, and maintaining accurate patient records within an electronic health records system. Employees in this role help uphold the clinic's high standards for patient confidentiality, respect, and communication. The compensation for this position ranges between $21.92 and $31.25 per hour, complemented by a comprehensive benefits package that includes bonuses, health insurance, retirement plans with employer matching, generous paid time off, tuition assistance, childcare reimbursement, and professional development reimbursements. This work environment encourages work-life balance and supports team members with resources that enable both professional and personal growth. CHAS Health is an equal opportunity employer committed to providing advancement opportunities driven by merit and qualifications without discrimination of any kind. Joining CHAS Health means becoming an integral part of a collaborative team focused on making a positive impact in community health through attentive service and care.
CHAS Health is currently seeking dedicated professionals for a vital Front Office role within its expanding clinics. This position is crucial in forming the first point of contact for patients and supports the clinic's efforts to deliver efficient and compassionate care. The role involves responsibilities around greeting patients, managing appointment schedules, verifying insurance, handling receipts, and maintaining accurate patient records within an electronic health records system. Employees in this role help uphold the clinic's high standards for patient confidentiality, respect, and communication. The compensation for this position ranges between $21.92 and $31.25 per hour, complemented by a comprehensive benefits package that includes bonuses, health insurance, retirement plans with employer matching, generous paid time off, tuition assistance, childcare reimbursement, and professional development reimbursements. This work environment encourages work-life balance and supports team members with resources that enable both professional and personal growth. CHAS Health is an equal opportunity employer committed to providing advancement opportunities driven by merit and qualifications without discrimination of any kind. Joining CHAS Health means becoming an integral part of a collaborative team focused on making a positive impact in community health through attentive service and care.
Job Requirements
- HS diploma or equivalent preferred
- applicable additional schooling and/or formal training preferred
- customer service experience preferred
- multi-line telephone experience preferred
- computer skills required
- ability to spell accurately
- basic math skills to calculate patient payments
- ability to communicate clearly
- commitment to a safe, respectful, equitable, and inclusive environment
Job Qualifications
- HS diploma or equivalent preferred
- applicable additional schooling and/or formal training preferred
- customer service and multi-line telephone experience preferred
- computer skills required
- ability to spell accurately
- able to clearly communicate information to patients and gather information from patients
- must have basic math skills to calculate patient payments
- commitment to supporting a safe, respectful, equitable, and inclusive environment required
Job Duties
- Immediately greets patients upon arrival
- verifies appointment time, insurance and personal information, and collects co-pay
- schedules patient appointments based on established scheduling guidelines to ensure clinic can achieve target productivity expectations
- reconciles daily receipts/petty cash
- takes patient demographics over the phone and enters into electronic health records system (EHR)
- ensures accuracy and completion of intake forms before forwarding to appropriate department for processing
- professionally answers calls, takes messages and/or refers callers to appropriate individuals
- schedules translators as needed
- treats patients with highest respect in all functions of job and maintains patient confidentiality
- monitors patient waiting rooms for cleanliness and security
- performs other duties assigned, including supporting the CHAS Health Mission and Core Values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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