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Dennys Service Assistant: Store 7375

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Training and Development

Job Description

Denny's is a renowned American casual dining restaurant chain known for its 24/7 service, welcoming atmosphere, and extensive menu that caters to a wide range of customers. Established decades ago, Denny's has built a reputation for offering hearty meals throughout the day in a family-friendly environment, making it a popular dining destination for guests of all ages. The restaurant prides itself on maintaining a clean, safe, and inviting dining area to ensure an enjoyable experience for every customer who walks through its doors. Denny's emphasizes teamwork, exceptional guest service, and adherence to brand standards across its locations nationwide.

The Service Assistant position at Denny's plays a pivotal role in sustaining the high standards the restaurant is known for. Reporting directly to both the General Manager and Restaurant Manager, the Service Assistant is responsible for maintaining cleanliness and organization within and around the restaurant. This role involves diligent upkeep of dining room tables, ensuring they are promptly cleaned and sanitized to meet health and safety guidelines. Maintaining adequate supplies of pots, pans, dishes, glassware, utensils, and ice in all service areas throughout the shift is also a key duty. Beyond the dining room, the Service Assistant ensures that both the front and back of the house areas are spotless, organized, and well-stocked at all times to facilitate timely and efficient guest service.

By busing, cleaning, and resetting tables, the Service Assistant directly contributes to a seamless dining experience for guests. Regular checks of restrooms and handwashing stations guarantee cleanliness and proper supply levels, upholding public health standards. The role also involves maintaining the restaurant’s exterior appearance, including the parking lot, to give guests a positive first impression upon arrival. The Service Assistant is responsible for routine cleaning and inspection of dishwashing machines and other equipment, ensuring proper chemical levels are maintained for safety and effectiveness.

Handling spills and breakages immediately helps prevent accidents and maintains the restaurant's aesthetic appeal. Assisting with inventory by stocking deliveries and rotating perishable goods according to standards safeguards food quality and safety. Side work and deep cleaning duties are regularly performed to maintain the overall hygiene of the establishment. Furthermore, the Service Assistant is expected to cooperate with team members by willingly assisting others without needing to be asked, fostering a collaborative work environment.

Adherence to Denny's Brand Standards, company policies, and procedures is paramount in this role. Candidates must demonstrate prompt and courteous service as well as maintaining a professional and cordial demeanor with guests and team members alike. This full-time or part-time employment opportunity offers a fast-paced, engaging work environment where individuals can develop valuable skills in hospitality and customer service while contributing to one of America's favorite restaurant brands. The position requires physical endurance to perform lifting, bending, walking, and standing for extended periods in varying temperature conditions, ensuring readiness for the demands of the job.

In summary, the Service Assistant at Denny's is essential in delivering consistent quality and exceptional guest experiences by ensuring a clean, organized, and welcoming restaurant environment. This role is ideal for motivated individuals who thrive in a team-oriented setting and have a passion for maintaining high cleanliness and service standards within a busy casual dining restaurant.

Job Requirements

  • Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift
  • must be able to bend, stoop, reach, wipe, lift, and grab
  • must have sufficient mobility to move and operate in work area
  • must be able to work inside and outside
  • must be able to observe wares for cleanliness and chemical labels for safe handling
  • must be able to stand and walk during a 4 to 8-hour shift
  • must be able to frequently immerse hands in water
  • must be able to work with all Denny's menu products
  • must be able to hear well in a loud environment to respond to employee and guest needs
  • must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • must be able to tolerate extreme temperature changes in kitchen and freezer areas
  • must be able to work with potentially hazardous chemicals

Job Qualifications

  • Able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • must be able to pass all required tests and training requirements
  • must be able to work a flexible schedule, including holidays, nights and weekends
  • possesses excellent guest service skills
  • able to learn basic tasks and follow instructions
  • places a value on diversity and shows respect for others

Job Duties

  • Busses, cleans, and resets tables
  • checks restrooms and hand washing stations every half hour for cleanliness and supplies
  • maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris
  • maintains restaurant interior to be clean, safe and inviting for guests and employees
  • regularly cleans and inspects dish machine and other machinery as required, maintains proper dish machine chemical levels
  • properly sorts and washes all dishware and promptly replenishes kitchen and dishware in service areas
  • immediately cleans up spills and broken glasses and dishes

Job Criteria

Experience

Entry Level (1-2 years)


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