Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Tips
flexible scheduling
meal discounts
opportunities for career growth
Supportive team environment

Job Description

Denny's, Inc. is a well-established American restaurant chain renowned for its casual dining experience, serving a diverse menu that caters to a broad customer base across the United States. Founded in 1953, Denny's has grown to become a staple in the dining industry, famous for its 24/7 service, welcoming atmosphere, and commitment to quality food and excellent customer service. As a company, Denny's values inclusivity and diversity, demonstrated through its equal employment opportunity policies and dedication to fostering a supportive work environment. The company actively participates in E-Verify to ensure proper work authorization for its employees and complies with all federal, state, and local employment laws, emphasizing its role as a responsible and ethical employer.

The role available at Denny's is for a Front of House (FOH) Server, a pivotal position that significantly influences the dining experience of guests. This full-time or part-time position requires a friendly and professional individual dedicated to delivering outstanding service from the moment guests enter the restaurant until they leave. The FOH Server will be responsible for warmly welcoming guests, accurately taking and relaying orders to the kitchen, and delivering food and beverages promptly. Additionally, the role involves upselling and recommending menu items, including guiding guests through meal selections and promoting the Denny's Rewards Program, which offers exclusive benefits such as special offers, birthday treats, and points towards free meals.

The ideal candidate must be comfortable working in a fast-paced environment, capable of multitasking, and skilled in guest engagement. Emphasis is placed on strong communication abilities and attention to detail to ensure orders are correctly handled and guests' needs are anticipated and met. The job requires basic mathematical skills for cash handling and efficient payment processing. Flexibility in availability is crucial, as the position demands working nights, weekends, and holidays to meet the varying needs of the restaurant.

Working collaboratively with both the FOH and BOH (Back of House) teams is essential for maintaining smooth service flow and a clean, organized dining area. This team-oriented approach helps uphold Denny's reputation for dependable and pleasant customer experiences. Employees at Denny's enjoy benefits such as competitive pay, including tips, flexible scheduling to accommodate different lifestyles, meal discounts, and opportunities for career advancement within the company. Denny's also boasts a supportive team environment, making it an excellent workplace for those passionate about hospitality and eager to grow professionally.

Overall, this FOH Server position at Denny's presents a rewarding opportunity for individuals who thrive in customer service roles and desire to be part of a respected chain that puts its people and guests first. The role not only demands technical skills but also interpersonal qualities like warmth, confidence in recommendations, and a proactive attitude towards creating memorable dining experiences. Applying for this position means joining a company that values each employee's contribution and provides a platform for long-term career development in the vibrant food service industry.

Job Requirements

  • Must be 18 or older
  • experience in customer service or food service preferred
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • confidence in upselling and guest engagement
  • basic math skills for cash handling
  • flexible availability including nights, weekends, and holidays

Job Qualifications

  • Experience as a server, waiter, waitress, FOH staff, or in customer service preferred
  • strong communication skills and attention to detail
  • ability to multitask in a fast-paced environment
  • confidence in upselling, menu recommendations, and guest engagement
  • basic math and cash-handling skills
  • must be 18 or older
  • flexible availability including nights, weekends, and holidays

Job Duties

  • Welcome guests and provide attentive service throughout their visit
  • take orders accurately and relay them clearly to the kitchen
  • deliver food and beverages promptly and correctly
  • use upselling skills to recommend specials, combos, and popular menu items
  • ask guiding questions to help guests make selections
  • offer confident menu recommendations based on guest preferences
  • invite guests to join the Denny's Rewards Program, explaining benefits such as exclusive offers, birthday treats, and earning points toward free meals
  • maintain a clean, organized dining room
  • process payments efficiently (cash, card, digital)
  • work collaboratively with FOH and BOH team members to ensure smooth service

Job Criteria

Experience

Mid Level (3-7 years)


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