Denny's - RESTAURANT MANAGER

Denny's is a well-established American diner-style restaurant chain known for its round-the-clock service, offering a robust menu that covers breakfast, lunch, and dinner options. Founded over 60 years ago, Denny's has grown to become a trusted name in casual dining with numerous locations nationwide. The brand prides itself on delivering a welcoming, friendly atmosphere where guests can enjoy quality, comfort food at reasonable prices. As a company committed to upholding its high standards of guest satisfaction, employee development, and operational excellence, Denny's continually invests in training and leadership development to maintain its position as a market leader in the restaurant industry.

This role is for a Restaurant General Manager at a Denny's unit responsible for overseeing the entire operational functions of the restaurant. The position requires a strong leadership presence to manage daily activities effectively and ensure top-notch customer service, profitability, and compliance with company policies and regulatory requirements. The restaurant general manager plays a critical role in implementing the Service Profit Chain and Brand Promise, fostering a customer-centric environment, and leading a team to meet and exceed sales and service goals.

The general manager is expected to recruit, train, develop, and evaluate restaurant employees, ensuring sufficient staffing levels and facilitating the growth of potential team leaders and managers. They will cultivate an employee-friendly environment that promotes respect, recognition, and motivation. By reinforcing Denny's systems, processes, and tools, the general manager holds staff accountable for delivering excellent internal and external service.

Externally, this role involves supervising the guest experience to guarantee exceptional service quality and food safety. The general manager must maintain the restaurant’s brand reputation by managing cleanliness, maintenance, and compliance with food safety protocols. They will address guest concerns promptly and professionally, using feedback to continuously improve operations.

Financial management is a significant part of the role, involving analysis of operational reports and financial data to identify trends and implement action plans for sales growth and profitability. The general manager must monitor costs closely, adhere to budgets, and protect the Denny's brand by making thoughtful, data-driven business decisions.

Ideal candidates will have prior management experience, preferably with Denny's, and demonstrate a passion for operational excellence, employee development, and outstanding guest service. They should embody Denny's values with integrity, professionalism, and a focus on team motivation and customer satisfaction. This full-time position offers a dynamic work environment and opportunities for career advancement within a reputable and growing national restaurant brand.