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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development
Job Description
Denny's is a renowned American restaurant chain known for its welcoming atmosphere and round-the-clock dining service. Established decades ago, Denny's has built a reputation for providing quality food and exceptional customer service to guests in a friendly, casual environment. The company prides itself on its commitment to delivering a great dining experience through attentive service, a diverse menu, and a team-oriented work culture. Specializing in breakfast, lunch, and dinner, Denny's offers a range of classic American dishes in locations throughout the United States and internationally. The brand's mission centers on consistency, community engagement, and ensuring every guest leaves satisfied and... Show More
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- Ability to bend, stoop, reach, wipe, lift and grasp
- Sufficient mobility to move and operate in work area
- Ability to stand and walk during entire shift
- Ability to hear well in a loud environment to respond to employee and guest needs
- Basic math skills including add, subtract, multiply and divide
- Meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Ability to observe and differentiate between monetary denominations
- Ability to operate point of sale system
- Ability to work around potentially hazardous chemicals
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Ability to work in a team environment
- Meet Denny's uniform and grooming standards and maintain them throughout the shift
- Ability to work flexible schedule, including holidays, nights and weekends
- Excellent guest service skills
- Dependable and able to learn basic tasks and follow instructions
- Value diversity and show respect for others
Job Duties
- Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
- Demonstrate a sense of urgency and meet service cycle timing standards
- Seat guests at clean, dry tables utilizing proper seating rotation
- Determine and provide for any special needs of guests
- Maintain guest waiting list and adhere to proper seating order procedures
- Describe promotions and suggestively sell while seating guests
- Take initial beverage order
- Attend to any other guest needs during the entire dining experience as warranted
- Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
- Use proper telephone etiquette
- Enter and deliver To Go orders correctly
- Address complaints promptly in a courteous manner and notify the supervisor of any issues
- Assist service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assist other team members without being asked
- Maintain proper supply of clean menus
- Lift and carry supplies and equipment up to 30 lbs
- Demonstrate knowledge of station and floor breakdowns
- Possess strong product and menu knowledge
- Maintain foyer area of the restaurant to be clean, organized and inviting to guests
- Complete all required side-work, including deep cleaning assignments
- Adhere to Denny's Brand Standards and internal policies and procedures
- Provide courteous service and be cordial to all team members and guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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