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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs
Team-oriented work environment
Job Description
Denny's is a well-established, iconic American diner-style restaurant chain known for its welcoming atmosphere, diverse menu options, and round-the-clock service. With a rich history dating back several decades, Denny's has grown into a trusted brand loved by millions of guests nationwide. It prides itself on delivering exceptional dining experiences through friendly service, quality meals, and a commitment to customer satisfaction. As a prominent player in the casual dining sector, Denny's operates numerous locations and maintains rigorous standards to ensure a clean, comfortable, and enjoyable environment for its patrons.
The Host / Hostess role at Denny's is a key positi... Show More
The Host / Hostess role at Denny's is a key positi... Show More
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Sufficient mobility to move and operate in work area
- Ability to stand and walk during entire shift
- Must hear well in a loud environment
- Possess basic math skills including add, subtract, multiply and divide
- Comply with state, county or municipal health regulations
- Ability to observe and differentiate between monetary denominations
- Ability to operate point of sale system
- Ability to work around potentially hazardous chemicals
- Must be able to work flexible schedule including holidays, nights and weekends
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Excellent guest service skills
- Must be able to work in a team environment
- Ability to learn basic tasks and follow instructions
- Respect for diversity and others
- Understanding of Denny’s uniform and grooming standards
- Experience in customer-facing roles preferred but not required
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny’s Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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