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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
Retirement Plan
Job Description
Denny's is a renowned restaurant chain known for its iconic 24/7 diner-style experience that offers a warm, welcoming atmosphere and a diverse menu serving breakfast, lunch, and dinner around the clock. With its commitment to providing excellent customer service and delicious food, Denny's has established itself as a favorite destination for families, travelers, and locals seeking comfort food and a friendly dining ambiance. Employing thousands across the nation, Denny's is dedicated to fostering a team-oriented culture where employees are empowered to contribute to a positive guest experience and uphold the company’s brand standards.
The Host / Hostess positi... Show More
The Host / Hostess positi... Show More
Job Requirements
- Must have ability to raise a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Must have sufficient mobility to move and operate in work area
- Must be able to stand and walk during entire shift
- Must be able hear well in a loud environment to respond to employee and guest needs
- Must possess basic math skills (add, subtract, multiply and divide)
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Ability to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Excellent guest service skills
- Dependable and able to learn basic tasks and follow instructions
- Places value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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