Dennys Host(ess)

Murrieta, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

team environment

training programs

Job Description

Denny's is a renowned family-style restaurant chain known for its welcoming atmosphere, delicious menu offerings, and commitment to exceptional guest service. With a nationwide presence, Denny's delivers consistent dining experiences catering to diverse customer needs around the clock. The brand's core values emphasize friendliness, quality, and community engagement, enabling it to maintain a loyal customer base. Denny's fosters a workplace culture that encourages teamwork, employee growth, and dedication to service standards, making it a standout employer in the restaurant industry.

The Host/Hostess role at Denny's is a pivotal position focused on creating memorable first impressions and ensuring seamless dining experienc... Show More

Job Requirements

Ability to raise a tray weighing up to 25 lbs
Ability to bend, stoop, reach, wipe, lift, and grasp
Sufficient mobility to move and operate in work area
Ability to stand and walk during entire shift
Ability to hear well in a loud environment
Basic math skills (add, subtract, multiply and divide)
Meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Ability to observe and differentiate between monetary denominations
Ability to operate point of sale system
Ability to work around potentially hazardous chemicals

Job Qualifications

Ability to communicate effectively in English, both orally and in writing
Ability to pass all required tests and training requirements for the position
Ability to work in a team environment
Must meet Denny's uniform and grooming standards and maintain them throughout the shift
Must be able to work flexible schedule, including holidays, nights and weekends
Excellent guest service skills
Dependable and able to learn basic tasks and follow instructions
Place value on diversity and show respect for others

Job Duties

Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
Demonstrate a sense of urgency and meet service cycle timing standards
Seat guests at clean, dry tables utilizing proper seating rotation
Determine and provide for any special needs of guests
Maintain guest waiting list and adhere to proper seating order procedures
Describe promotions and suggestively sell while seating guests
Take initial beverage order
Attend to any other guest needs during the entire dining experience as warranted
Demonstrate safe cash handling procedures and accurately complete cash, credit card, and discount transactions
Use proper telephone etiquette
Enter and deliver "To Go" orders correctly
Address complaints promptly in a courteous manner and notify the supervisor of any issues
Assist service personnel in providing beverage orders and refills and clearing and setting tables
Willingly assist other team members without being asked
Maintain proper supply of clean menus
Lift and carry supplies and equipment up to 30 lbs
Demonstrate knowledge of station and floor breakdowns
Possess strong product and menu knowledge
Maintain foyer area of restaurant to be clean, organized and inviting
Complete all required side-work, including deep cleaning assignments
Adhere to Denny's Brand Standards and internal policies and procedures
Provide courteous service and be cordial to all team members and guests

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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