Denny's - HOST / HOSTESS

Tucson, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $16.00

Benefits

Flexible Schedule

Team-oriented environment

Training and development opportunities

Employee Discounts

supportive management

Opportunities for advancement

Job Description

Denny's is a renowned American full-service restaurant chain that has been serving guests for decades with a commitment to quality, friendly service, and a welcoming dining experience. Known for its extensive menu offering breakfast, lunch, and dinner at any time of the day, Denny's provides a casual and comfortable environment where families, friends, and individuals feel at home. The restaurant prides itself on maintaining high standards of cleanliness, customer satisfaction, and operational efficiency across all its locations. With a focus on community engagement and delivering consistent, timely service, Denny's has established itself as a beloved dining destination nationwide.

The Host... Show More

Job Requirements

Ability to raise a tray weighing up to 25 lbs
Ability to bend, stoop, reach, wipe, lift, and grasp
Sufficient mobility to move and operate in work area
Ability to stand and walk during entire shift
Ability to hear well in a loud environment to respond to employee and guest needs
Possess basic math skills
Meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Ability to observe and differentiate between monetary denominations
Ability to operate point of sale system
Ability to work around potentially hazardous chemicals

Job Qualifications

Must have ability to communicate effectively in English, both orally and in writing
Must be able to pass all required tests and training requirements for the position
Must be able to work in a team environment
Meets Denny's uniform and grooming standards and maintains them throughout the shift
Must be able to work flexible schedule, including holidays, nights and weekends
Must have excellent guest service skills
Must be dependable and able to learn basic tasks and follow instructions
Must place a value on diversity and shows respect for others

Job Duties

Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
Demonstrate a sense of urgency and meet service cycle timing standards
Seat guests at clean, dry tables utilizing proper seating rotation
Determine and provide for any special needs of guests
Maintain guest waiting list and adhere to proper seating order procedures
Describe promotions and suggestively sell while seating guests
Take initial beverage order
Attend to any other guest needs during the entire dining experience as warranted
Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
Use proper telephone etiquette
Enter and deliver To Go orders correctly
Address complaints promptly in a courteous manner and notify the supervisor of any issues
Assist service personnel in providing beverage orders and refills and clearing and setting tables
Willingly assist other team members without being asked
Maintain proper supply of clean menus
Lift and carry supplies and equipment up to 30 lbs
Demonstrate knowledge of station and floor breakdowns
Possess strong product and menu knowledge
Maintain foyer area of restaurant to be clean, organized and inviting to guests
Complete all required side-work including deep cleaning assignments
Adhere to Denny's brand standards and internal policies and procedures
Provide courteous service and be cordial to all team members and guests

Job Location

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