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Denny s Service Assistant: Store 9501

Job Overview

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Compensation

Hourly
Range $17.75 - $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Training and Development

Job Description

Denny's is a well-established restaurant chain renowned for its welcoming dining environment and commitment to excellent customer service. With locations nationwide, Denny's prides itself on providing a friendly atmosphere and quality food to guests at any time of the day. As a staple in the casual dining industry, the company places a strong emphasis on maintaining clean, safe, and inviting spaces both inside and outside the restaurant to ensure a positive experience for every guest.

The Service Assistant at Denny's plays a crucial role in supporting the overall guest experience by maintaining the cleanliness and organization of the restaurant's interior and exterior areas. Reporting directly to the General Manager and Restaurant Manager, the Service Assistant is responsible for ensuring that dining room tables are consistently cleaned and sanitized, and that the necessary supplies such as pots, pans, dishes, glassware, utensils, and ice are adequately stocked and ready throughout their shift. This position supports the front and back of house operations by keeping designated areas orderly and properly stocked, which helps facilitate timely and efficient guest service.

Duties for this role extend beyond standard cleaning tasks, requiring attention to detail in maintaining restrooms, hand washing stations, and exterior curb appeal. The Service Assistant also monitors dish machine operation and cleanliness, handles spill cleanup promptly, and assists in stocking deliveries while rotating perishable inventory according to established standards. Being proactive in providing assistance to fellow team members and addressing guest complaints courteously are also essential aspects of the role.

Candidates for this position must possess excellent guest service skills, work effectively in a team environment, and demonstrate adherence to Denny's brand standards and safety policies. Additionally, the role demands physical stamina to handle lifting, bending, stooping, and standing for extended periods, as well as the ability to work in environments with significant temperature variations and chemical handling requirements. A flexible schedule, including availability for holidays, nights, and weekends, is also necessary to meet business needs.

Denny's offers a supportive work environment where employees are valued for their contributions and encouraged to maintain high standards of service and cleanliness. This position is ideal for individuals looking to grow within the hospitality industry while delivering exceptional service in a fast-paced restaurant setting.

Job Requirements

  • Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift
  • must be able to bend, stoop, reach, wipe, lift, and grab
  • must have sufficient mobility to move and operate in work area
  • must be able to work inside and outside
  • must be able to observe wares for cleanliness and chemical labels for safe handling
  • must be able to stand and walk during a 4 to 8-hour shift
  • must be able to frequently immerse hands in water
  • must be able to work with all Denny's menu products
  • must be able to hear well in a loud environment to respond to employee and guest needs
  • must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • must be able to tolerate extreme temperature changes in kitchen and freezer areas
  • must be able to work with potentially hazardous chemicals

Job Qualifications

  • Able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • must be able to pass all required tests and training requirements
  • must be able to work a flexible schedule, including holidays, nights and weekends
  • possesses excellent guest service skills
  • able to learn basic tasks and follow instructions
  • places a value on diversity and shows respect for others

Job Duties

  • Busses, cleans, and resets tables
  • checks restrooms and hand washing stations every half hour for cleanliness and supplies
  • maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris
  • maintains restaurant interior to be clean, safe and inviting for guests and employees
  • regularly cleans and inspects dish machine and other machinery as required, maintains proper dish machine chemical levels
  • properly sorts and washes all dishware and promptly replenishes kitchen and dishware in service areas
  • immediately cleans up spills and broken glasses and dishes

Job Criteria

Experience

No experience required


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