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Denny s Service Assistant: Store 8894

Job Overview

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Compensation

Hourly
Range $16.90 - $18.00
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development

Job Description

Denny's is a renowned American restaurant chain known for its 24-hour diner-style service and a wide variety of classic American dishes. With a commitment to providing an inviting and family-friendly environment, Denny's emphasizes quality service and a clean, welcoming atmosphere. Established decades ago, Denny's has built a strong reputation for delivering consistent guest experiences, making it a popular choice for casual dining across the United States and beyond. The company prides itself on its hardworking team who uphold the brand's core values and meet rigorous standards of cleanliness, safety, and guest satisfaction.

The role of Service Assistant at Denny's is crucial to maintaining the smooth operation of the restaurant by ensuring that both interior and exterior areas are clean, organized, and fully stocked throughout the shift. Reporting to both the General Manager and Restaurant Manager, the Service Assistant supports the entire team by busing, cleaning, and resetting tables promptly to provide a seamless dining experience for guests. This position is responsible for routine inspection and maintenance of restrooms and handwashing stations, checking every 30 minutes to ensure they meet high standards of cleanliness and supply availability.

The Service Assistant also plays a significant part in the restaurant's overall curb appeal by keeping the exterior and parking lot free of debris, contributing to a positive first impression for guests. Internally, the role demands the regular cleaning and inspection of dishwashing machinery, maintaining proper chemical levels, and ensuring dishware and kitchen tools are washed and replenished efficiently to support swift guest service. Immediately addressing spills, broken glass, and dishes is vital to maintain safety and hygiene standards.

In addition to upkeep and cleanliness duties, the Service Assistant assists with stocking deliveries and rotating perishable inventory, following established standards to reduce waste and ensure freshness. This position requires teamwork, with willingness to assist colleagues proactively and perform side work and deep cleaning tasks as assigned. Adherence to Denny's brand standards and internal policies is essential to maintain consistency and quality across all service areas.

Physically, this role is demanding and requires the ability to lift supplies up to 50 pounds, bend, stoop, stretch, and move with agility throughout a standard 4 to 8-hour shift. The candidate must be able to withstand temperature fluctuations, including working in freezer and kitchen heat environments, and handle chemicals safely. Effective communication skills are necessary to respond to guest needs and coordinate with team members in a fast-paced, often noisy environment.

The ideal candidate for the Service Assistant position should be detail-oriented, responsible, and dedicated to providing excellent guest service. This role offers an opportunity to grow within a supportive team setting and contribute to the ongoing success of a well-established restaurant brand. Flexible scheduling including nights, weekends, and holidays is required to meet the operational demands of the business. Overall, this entry-level position is an excellent starting point for individuals passionate about the food service industry and neighborhood hospitality with a focus on safety, cleanliness, and guest satisfaction.

Job Requirements

  • Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift
  • must be able to bend stoop reach wipe lift and grab
  • must have sufficient mobility to move and operate in work area
  • must be able to work inside and outside
  • must be able to observe wares for cleanliness and chemical labels for safe handling
  • must be able to stand and walk during a 4 to 8-hour shift
  • must be able to frequently immerse hands in water
  • must be able to work with all Denny's menu products
  • must be able to hear well in a loud environment to respond to employee and guest needs
  • must meet any state county or municipal regulation pertaining to health risk concerns about food handling
  • must be able to tolerate extreme temperature changes in kitchen and freezer areas
  • must be able to work with potentially hazardous chemicals

Job Qualifications

  • Able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • must be able to pass all required tests and training requirements
  • must be able to work a flexible schedule including holidays nights and weekends
  • possesses excellent guest service skills
  • able to learn basic tasks and follow instructions
  • places a value on diversity and shows respect for others

Job Duties

  • Busses cleans and resets tables
  • checks restrooms and hand washing stations every half hour for cleanliness and supplies
  • maintains exterior curb appeal and keeps restaurant exterior and parking lot free of debris
  • maintains restaurant interior to be clean safe and inviting for guests and employees
  • regularly cleans and inspects dish machine and other machinery and maintains proper dish machine chemical levels
  • properly sorts and washes all dishware and promptly replenishes kitchen and dishware in service areas
  • immediately cleans up spills and broken glasses and dishes
  • addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
  • assists with stocking deliveries and rotates perishable stock in accordance with standards
  • performs side work and other deep cleaning duties as assigned
  • willingly assists others without being asked
  • adheres to Denny's brand standards and internal policies and procedures
  • provides prompt and courteous service and is cordial to all team members and guests
  • completes all other tasks and duties as assigned

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