
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Job Description
Denny's is a renowned American table service diner-style restaurant chain famous for its friendly atmosphere, broad menu offerings, and 24/7 availability in many locations. Established in 1953, Denny's has grown to become a staple in the restaurant industry, operating numerous locations across the United States and internationally. Known for its classic American cuisine including breakfast staples served all day, Denny's prides itself on providing a welcoming and family-friendly environment. Its emphasis on customer satisfaction and operational excellence makes it a popular choice among guests seeking consistent quality and attentive service.
The role of the Service Assistant at Denny's is pivotal in maintaining the restaurant's high standards of cleanliness and organization both inside and out. Reporting directly to the General Manager and Restaurant Manager, the Service Assistant ensures that all dining areas, kitchen spaces, and the exterior are kept tidy, sanitized, and well-stocked throughout their shift. This role is integral to providing a safe, clean, and inviting dining experience for each guest, which directly contributes to Denny's reputation for friendly and efficient service. The Service Assistant's responsibilities encompass a range of tasks including bussing and resetting tables, checking and restocking restrooms and hand washing stations, maintaining the exterior curb appeal, and promptly cleaning any spills or broken dishware to maintain safety.
Additionally, this position requires the Service Assistant to actively participate in maintaining kitchen equipment such as dish machines, verifying chemical levels, and contributing to proper food stock rotation according to company's standards. Adhering strictly to Denny's Brand Standards and internal policies, the Service Assistant also plays a critical role in guest satisfaction, by addressing complaints or requests courteously and promptly while supporting the team environment through proactive assistance to co-workers. Physical demands include lifting supplies up to 50 pounds, bending, reaching, and walking for extended periods, as well as tolerating temperature extremes and handling cleaning and sanitizing chemicals safely.
Candidates for this role should value teamwork, demonstrate excellent guest service skills, and have the ability to follow detailed instructions to ensure that all aspects of the restaurant operate smoothly. Flexibility in scheduling is essential as the restaurant operates during holidays, nights, and weekends. This role is essential not only for maintaining the operational flow but also for embodying the welcoming spirit that Denny's aims to offer every guest. The position will require compliance with all health and safety regulations and willingness to uphold company standards, including uniform and grooming requirements.
The role of the Service Assistant at Denny's is pivotal in maintaining the restaurant's high standards of cleanliness and organization both inside and out. Reporting directly to the General Manager and Restaurant Manager, the Service Assistant ensures that all dining areas, kitchen spaces, and the exterior are kept tidy, sanitized, and well-stocked throughout their shift. This role is integral to providing a safe, clean, and inviting dining experience for each guest, which directly contributes to Denny's reputation for friendly and efficient service. The Service Assistant's responsibilities encompass a range of tasks including bussing and resetting tables, checking and restocking restrooms and hand washing stations, maintaining the exterior curb appeal, and promptly cleaning any spills or broken dishware to maintain safety.
Additionally, this position requires the Service Assistant to actively participate in maintaining kitchen equipment such as dish machines, verifying chemical levels, and contributing to proper food stock rotation according to company's standards. Adhering strictly to Denny's Brand Standards and internal policies, the Service Assistant also plays a critical role in guest satisfaction, by addressing complaints or requests courteously and promptly while supporting the team environment through proactive assistance to co-workers. Physical demands include lifting supplies up to 50 pounds, bending, reaching, and walking for extended periods, as well as tolerating temperature extremes and handling cleaning and sanitizing chemicals safely.
Candidates for this role should value teamwork, demonstrate excellent guest service skills, and have the ability to follow detailed instructions to ensure that all aspects of the restaurant operate smoothly. Flexibility in scheduling is essential as the restaurant operates during holidays, nights, and weekends. This role is essential not only for maintaining the operational flow but also for embodying the welcoming spirit that Denny's aims to offer every guest. The position will require compliance with all health and safety regulations and willingness to uphold company standards, including uniform and grooming requirements.
Job Requirements
- Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift
- Must be able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in work area
- Must be able to work inside and outside
- Must be able to observe wares for cleanliness and chemical labels for safe handling
- Must be able to stand and walk during a 4 to 8-hour shift
- Must be able to frequently immerse hands in water
- Must be able to work with all Denny's menu products
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to tolerate extreme temperature changes in kitchen and freezer areas
- Must be able to work with potentially hazardous chemicals
Job Qualifications
- Able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to pass all required tests and training requirements
- Must be able to work a flexible schedule including holidays, nights and weekends
- Possesses excellent guest service skills
- Able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
Job Duties
- Busses, cleans, and resets tables
- Checks restrooms and hand washing stations every half hour for cleanliness and supplies
- Maintains exterior curb appeal and keeps restaurant exterior and parking lot free of debris
- Maintains restaurant interior to be clean, safe, and inviting
- Regularly cleans and inspects dish machine and other machinery as required
- Maintains proper dish machine chemical levels
- Properly sorts and washes all dishware and promptly replenishes kitchen and dishware in service areas
- Immediately cleans up spills and broken glasses and dishes
- Addresses complaints and requests promptly in a courteous manner and notifies supervisor of any issues
- Assists with stocking deliveries and rotates perishable stock
- Performs side work and other deep cleaning duties as assigned
- Willingly assists others without being asked
- Adheres to Denny's Brand Standards and internal policies and procedures
- Provides prompt and courteous service and is cordial to all team members and guests
- Completes all other tasks and duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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