Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Exact $15.00
clock

Work Schedule

Standard Hours
diamond

Benefits

tip eligible
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment

Job Description

Foundry Fieldhouse is part of the Gaylord Opryland Resort & Convention Center, one of the premier hospitality destinations located in Nashville, Tennessee. Established to offer guests unparalleled experiences, this dynamic environment combines the warmth and charm of Southern hospitality with the luxury and amenities of a major resort and convention center. Gaylord Opryland Resort features extensive meeting spaces, multiple dining venues, and signature events, making it a hub for tourism and business alike in the vibrant city of Nashville. Owned and operated under the umbrella of Marriott International, Gaylord Hotels represent a brand deeply rooted in delivering exceptional guest service and creating memorable moments for all visitors. The location at 2800 Opryland Dr is centrally situated to take advantage of Nashville’s renowned cultural, musical, and culinary scenes, attracting a wide spectrum of visitors from around the globe.

The Guest Service Support Expert position at Foundry Fieldhouse, housed within this iconic resort, is an integral role that supports the food and beverage operations ensuring that every guest experience is efficient and enjoyable. This full-time, non-management role offers a wage of $15.00 per hour with eligibility for tips. The role is designed for individuals who thrive in fast-paced environments and who are passionate about upholding high standards of customer service. Guest Service Support Experts handle a variety of tasks that contribute to smooth operational flow. These tasks include setting tables beautifully to prepare for guests, assisting kitchen staff where needed, maintaining cleanliness in workspaces, and replenishing necessary supplies promptly.

The job demands a proactive approach to creating a welcoming ambiance, where transactions and interactions are seamless and inviting. Being on your feet for extended periods, navigating different floor surfaces, and managing physical tasks such as moving or lifting items of up to 50 pounds with assistance are daily realities. These requirements underscore the importance of physical stamina and a hands-on mindset for success in the role.

Marriott International and Gaylord Hotels are committed to fostering an inclusive workplace. The companies actively celebrate diversity, promote equal access to opportunity, and ensure non-discriminatory practices in employment, emphasizing respect for all associates regardless of background. Foundry Fieldhouse positions itself not just as a workplace but as a community where employees can find their purpose, belong to a global network of professionals, and grow their careers within a nurturing and supportive environment. The core values revolve around creativity, entrepreneurship, and delivering heartfelt service that stands out in the hospitality industry.

Overall, this role is ideal for those looking to enter or advance in the food and beverage sector without the need for prior supervisory experience. The environment encourages learning and growth, offering endless career opportunities within an industry-leading portfolio of brands. Being part of Gaylord Hotels means being part of something larger – a commitment to excellence, innovation, and guest satisfaction that makes every working day rewarding. If you are detail-oriented, energetic, and eager to contribute to a team that values quality and professionalism, the Guest Service Support Expert position provides an excellent opportunity to start or further your career in hospitality.

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no related work experience required
  • ability to stand, sit, or walk for extended periods
  • ability to lift or move objects up to 50 pounds with assistance
  • ability to work full time
  • commitment to professionalism
  • adherence to safety standards

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • previous experience in a food and beverage environment preferred
  • no supervisory experience required
  • ability to follow company policies
  • good communication skills

Job Duties

  • set tables
  • assist kitchen staff
  • clean work areas
  • replenish supplies
  • ensure quality standards
  • maintain professional appearance
  • create a safe workplace

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef