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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
Gaylord Opryland Resort & Convention Center is a premier destination nestled in Nashville, Tennessee, renowned for its sprawling property, exceptional hospitality, and diverse entertainment offerings. As part of the esteemed Marriott International portfolio, Gaylord Opryland combines the rich legacy and expansive expertise of one of the world’s leading hospitality groups with its unique approach to guest experiences. The resort boasts a unique blend of meeting spaces, luxurious accommodations, a variety of dining options, and captivating exhibits, making it a sought-after location for travelers, event attendees, and locals alike. With a commitment to cultural inclusivity and career growth, Gaylord Opryland fosters... Show More
Job Requirements
- Open availability preferred
- Ability to operate cash register and POS system
- Excellent customer service abilities
- Ability to follow company policies and procedures
- Ability to maintain professional appearance
- Ability to communicate clearly and professionally
- Ability to handle cash and manage deposits
- Physical ability to stand, sit, walk for extended periods
- Ability to lift objects up to 25 pounds without assistance
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Basic math skills for handling cash and transactions
- Ability to work flexible hours including day and evening shifts
- Ability to stand, sit, or walk for an extended period of time
- Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds
Job Duties
- Provide customer service in the areas of operations for various exhibits and shows
- Operate attraction/event by assisting guests to safely enjoy their experience
- Sell tickets to attraction/event by providing accurate information in a suggestive selling manner
- Sell retail merchandise utilizing suggestive selling methods and maintaining displays as needed
- Operate cash register and POS system to sell tickets or merchandise
- Responsible for cash bank and deposits following established cash control procedures
- Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner
- Direct guests to proper location with clear instructions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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