Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,700.00 - $120,300.00
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Benefits

health care
Life insurance
Paid Time Off
401(k) Plan
bonus program

Job Description

Breakthru Beverage Group is a leading distributor and supplier of beverage alcohol products across North America. Renowned for its extensive network and commitment to customer satisfaction, the company partners closely with suppliers, retailers, and customers to deliver an exceptional range of beer, wine, and spirits. Breakthru Beverage Group fosters a dynamic and inclusive work environment where innovation, collaboration, and operational excellence drive success. As a prominent player in the beverage distribution industry, the company emphasizes the professional growth of its employees and offers competitive compensation along with a comprehensive benefits package. This culture of continuous improvement and dedication to service has positioned Breakthru Beverage Group among the most respected companies in its sector. The organization encourages internal growth, giving current associates a clear pathway to advance within various departments and roles.

The role of Delivery Operations Manager at Breakthru Beverage Group is a full-time position reporting to market operations under the jobs family group. The primary purpose of this role is to assist with the daily management of the delivery operations team to ensure efficient and safe product distribution. This position is responsible for overseeing the delivery fleet, maintaining driver attendance and compliance records, and collaborating across departments to enhance operational productivity. Responsibilities include interfacing with customers to resolve issues, managing payroll oversight, and ensuring adherence to Department of Transportation (DOT) regulations, including safety and drug screening requirements. Furthermore, this role involves training and coaching drivers on safe driving practices, proper handling of beverage alcohol products, and customer service excellence. The Delivery Operations Manager will conduct regular ride-alongs to monitor driver performance and ensure that company standards for safety, customer service, and productivity are met. The role requires sound judgment, problem-solving skills, and the ability to work effectively in a fast-paced, team-oriented environment. The salary range for this position is $54,600 to $74,025, and the role is eligible for a bonus program, health care benefits, life insurance, paid time off, and the company’s 401(k) plan. Breakthru Beverage Group is committed to diversity and inclusion and provides accommodations for applicants with disabilities as needed. This is an excellent opportunity for a results-oriented professional seeking to contribute meaningfully to a prominent beverage distribution company and grow their career in delivery operations management.

Job Requirements

  • bachelor's degree in related field and/or equivalent training and work experience
  • minimum of 3 years' experience in related area
  • proficient pc skills using ms office and other various computer programs including presentation software
  • must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • analytic and reporting skills
  • utilize sound judgement and problem-solving skills
  • ability to work in fast-paced, high-volume, team environment

Job Qualifications

  • Bachelor's degree in related field and/or equivalent training and work experience
  • minimum of 3 years' experience in related area
  • proficient PC skills using MS Office and other various computer programs including presentation software
  • must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
  • ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
  • analytic and reporting skills
  • utilize sound judgement and problem-solving skills
  • ability to work in fast-paced, high-volume, team environment

Job Duties

  • Effectively aide in managing the delivery operations team
  • monitor delivery fleet using MobileCast and/or Roadnet
  • recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline
  • maintain driver's attendance records, sick days, vacation, etc
  • trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure
  • regular ride along with drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
  • payroll oversight including attendance records and paid time off

Job Criteria

Experience

Mid Level (3-7 years)


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