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Delivery Station Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $58,800.00 - $63,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive hourly rate
401k Match
Team bonus opportunities
generous PTO
Flexible attendance policy
Comprehensive health benefits
Subscription discounts on HelloFresh meal plans

Job Description

HelloFresh is a global food solutions group and the world's leading meal kit company, actively operating in 18 countries across three continents. Over the past decade, HelloFresh has revolutionized the way people eat by providing high-quality food, fresh ingredients, and exciting recipes designed for various meal occasions. The company has grown from simple weekly meal boxes into a comprehensive community of customers seeking delicious, healthy, and sustainable food options. HelloFresh encompasses well-known brands such as Green Chef, EveryPlate, Chefs Plate, Factor, and Youfoodz, extending its reach and influence in the food industry.

The Delivery Station Supervisor position at HelloFresh is crucial in overseeing the logistics package sorting operation at one of the company’s hubs. This role offers on-shift leadership with responsibility for managing activities such as unloading, sorting, and allocating freight to drivers, ensuring smooth day-to-day hub operations. Safety is a top priority within this role, requiring the supervisor to lead and manage up to 20 associates, maintain operational standards, and provide support to the Logistics Hub Manager as needed, including coverage during night shifts, weekends, and holidays.

This position plays a significant role in maintaining operational efficiency, meeting performance metrics, and fostering a safe and inclusive workplace culture. The supervisor will utilize HelloFresh’s technology and systems for operational decisions, drive team engagement through communication such as daily huddles, and monitor key performance indicators including safety, quality, and cost. Leading a team, this role requires strong collaboration across departments and involves supporting logistics operations while ensuring the security of company assets including facilities, vehicles, and inventory.

Ideal candidates will be experienced leaders capable of making data-driven decisions, managing complex logistical challenges, and balancing priorities in a fast-paced environment. The role offers a competitive hourly rate, opportunities for bonuses, and benefits such as 401(k) matching, comprehensive health coverage, paid time off, and product discounts. Candidates must be hardworking, independent, engage staff inclusively, and enjoy working cross-functionally.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in managing operations for fulfillment, supply chain, logistics, or transportation companies
  • Legal authorization to work in the US
  • Valid driver's license
  • Ability to pass pre-employment screenings including drug, motor vehicle records, background and criminal checks
  • Availability for night shifts starting between 11:30 pm and 2 am or day shifts including occasional weekends
  • Strong data handling and reporting skills
  • Ability to organize work and meet timelines
  • Leadership experience
  • Physical ability to lift/move up to 50 lbs and perform activities like standing, walking and crouching in various environments
  • Must be at least 22 years old

Job Qualifications

  • High school diploma or equivalent
  • Preferably 2+ years experience managing operations for fulfillment, supply chain, logistics, or transportation companies
  • Must be at least 22 years old and legally authorized to work in the US
  • Possess and maintain a valid driver’s license
  • Must be able to pass all pre-employment screens including drug, MVR, background, and criminal checks
  • Availability to support night shift hours starting between 11:30 pm-2 am or day shift hours including weekends
  • Proficiency in manipulating data and reporting
  • Meet schedules/timelines and organize own work
  • Leadership experience motivating and encouraging others

Job Duties

  • Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination
  • Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
  • Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
  • Conduct team huddles to maintain engagement and an open line of communication with employees
  • Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
  • Monitor and evaluate the safety, cost, quality, and other agreed indicators
  • Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
  • Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
  • Operate a lean facility by making recommendations to improve and implement new processes
  • On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop
  • Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
  • Hard-working, driven, and the ability to work and make decisions independently
  • Ability to collaborate cross-functionally with other supervisors to coordinate activities

Job Criteria

Experience

Mid Level (3-7 years)


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