Delivery Specialist-3

O'Reilly Auto Parts is a well-established leader in the automotive aftermarket industry, specializing in the distribution of automotive parts, tools, and accessories. Founded decades ago, the company has built a strong reputation for reliability, quality service, and customer satisfaction across thousands of retail locations nationwide. Known for its culture of promoting from within and career development, O'Reilly Auto Parts offers employees a stable work environment with numerous opportunities to grow professionally. The company is committed to fostering diversity, equity, and inclusion and is an equal opportunity employer. O'Reilly Auto Parts upholds the values of respect and fairness in the workplace while ensuring compliance with all federal and state employment laws and regulations.

The role of Delivery Specialist at O'Reilly Auto Parts is a vital position that directly supports the company's customer service and supply chain operations. This is a full-time hourly position with a competitive pay range of $18.21 to $24.50 per hour, which meets or exceeds the required minimum wage for the job's location. In addition to the base hourly wage, the Delivery Specialist may receive additional compensation through performance-based bonuses and premiums related to schedule, facility, season, or job-specific conditions.

As a Delivery Specialist, you will be responsible for operating company vehicles safely and efficiently to deliver parts and products to professional customers. The job includes collecting payment on cash-on-delivery transactions and handling customer returns such as new, warranty, and core parts. You will use delivery fleet management handheld devices to process deliveries, obtain customer signatures, update mileage, and complete daily vehicle inspections. Maintaining vehicle cleanliness, upkeep, and security of company assets such as keys, fuel cards, handheld devices, and collected monies is critical to the role. Additionally, the Delivery Specialist will communicate customer needs or operational issues to store management promptly and report any vehicle maintenance concerns or accidents.

This position also requires occasional support in general store operations such as merchandising, stocking, customer service duties, cashiering, and running errands when business demands. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply to help serve a diverse customer base effectively. The Delivery Specialist position is integral to ensuring a seamless customer experience and operational efficiency at O'Reilly Auto Parts stores.

The company offers a comprehensive total compensation package including competitive wages, paid time off, stock purchase plan, 401(k) with employer contributions starting day one, medical, dental, and vision insurance, flexible spending accounts, health and wellbeing programs, tuition educational assistance, and career growth opportunities. O'Reilly Auto Parts strives to support employees' personal and professional growth while delivering exceptional service to its customers.