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Delivery Specialist-1

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $19.00
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Paid Time Off
stock purchase plan
401k with Employer Contributions
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
team member health/wellbeing programs
Tuition educational assistance
opportunities for career growth

Job Description

O'Reilly Auto Parts is a leading retailer of automotive aftermarket parts, tools, supplies, equipment, and accessories, serving both professional installers and do-it-yourself customers. Founded in 1957, O'Reilly has grown substantially across the United States, with a reputation for quality products and exceptional customer service. The company operates thousands of stores nationwide, offering a wide range of automotive products including parts for brakes, batteries, engines, and more. O'Reilly Auto Parts is committed to fostering a strong promote-from-within culture, encouraging its employees to build long-term careers within the organization, supported by development programs and competitive compensation packages. The company also places great emphasis on diversity and inclusion, providing equal employment opportunities to all qualified candidates and offering reasonable accommodations as required by law.

The Delivery Specialist role at O'Reilly Auto Parts is critical to ensuring that professional customers receive their parts and products in a timely, safe, and efficient manner. The Delivery Specialist is responsible for operating company vehicles to deliver and pick up automotive parts, handling customer payments for C.O.D. deliveries, and maintaining secure custody of delivery vehicle keys, fuel cards, and collected monies. Candidates who are bilingual are especially encouraged to apply, reflecting O'Reilly's commitment to serving a diverse customer base. This position requires strong interpersonal skills to effectively communicate with customers and store management, technical ability to operate delivery fleet management devices, and diligence to maintain vehicle cleanliness and perform pre-trip inspections. The Delivery Specialist must have a valid driver’s license, meet the company’s driving eligibility requirements, and uphold the company’s high standards for safe driving.

In addition to driving and delivery, the job involves various other tasks such as assisting customers in the store, performing cashier duties, merchandising, and general stock maintenance as needed. This role offers a dynamic working environment where the Delivery Specialist has the opportunity to contribute both to the efficient operation of deliveries and the overall customer experience in the store. The position also comes with competitive wages, paid time off, and a comprehensive benefits package that includes medical, dental, and vision insurance, a retirement plan with employer contributions, and tuition assistance programs.

Overall, working as a Delivery Specialist at O'Reilly Auto Parts offers a rewarding career path with opportunities for growth and development in a fast-paced, customer-centric setting. This role is ideally suited for individuals who enjoy a hands-on, multifaceted job, have a strong commitment to safety and service, and aspire to grow within a reputable and stable company.

Job Requirements

  • Ability to quickly match alphanumeric sequences
  • strong interpersonal communication skills
  • ability to adapt quickly and effectively to changing delivery situations
  • driving record must meet company standards
  • possession of legally required state driver’s license and eligibility to drive

Job Qualifications

  • Ability to quickly match alphanumeric sequences
  • strong interpersonal communication skills
  • ability to adapt quickly and effectively to changing delivery situations
  • driving record must meet company standards
  • possession of legally required state driver’s license and eligibility to drive
  • familiarity with automotive parts preferred
  • ability to operate light store equipment preferred
  • fluency in multiple languages, especially Spanish, is a plus

Job Duties

  • Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
  • use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections
  • keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating
  • keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times
  • pick up customer returns and fill out driver return slips
  • communicate any problems or special needs from customers to store management
  • report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
  • ensure fuel tank is filled and lock and secure vehicle at end of day
  • clock in/out according to company policy
  • perform additional duties including customer service, general stocking, merchandising, running errands, handling core returns, assisting customers and cashier duties when needed

Job Criteria

Experience

Entry Level (1-2 years)


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