Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive wages
Cell Phone Discount
30% off meals everyday
Annual paid time off
Direct stock purchase program
Service awards
Education Assistance

Job Description

This job opportunity is offered at a restaurant that is owned and operated by an independent franchisee affiliated with the McDonald's brand. Though the franchisee uses McDonald's logos and food products, it is a separate legal entity and employer from McDonald's USA. The franchisee is solely responsible for all employment matters including hiring, firing, supervision, discipline, staffing, and scheduling. McDonald's USA does not control the employment decisions or receive any part of the application process for positions at this restaurant.

The position available is for a Delivery Lead in this McDonald's franchise restaurant, providing a unique chance to join a dynamic and fast-paced environment where you can grow your skills and be part of a supportive team. The role involves managing all aspects of delivery operations including assembling McDelivery orders, assisting delivery drivers from popular platforms such as DoorDash, GrubHub, and Uber Eats, and ensuring accuracy, timeliness, and quality of orders. You will be critical to creating positive experiences for customers and delivery drivers alike.

At McDonald's, you have the chance to shape your work around your life with flexible scheduling options, making this ideal for anyone who wants a part-time job that supports other ambitions. The Delivery Lead role includes a host of benefits such as competitive wages, cell phone discounts, meal discounts, paid time off, and educational opportunities through the Archways to Opportunity program, which offers high school degree completion, college tuition assistance, and English as a second language classes. You will work alongside a team that values energy, purpose, and customer service, and the position offers substantial opportunities for personal growth and advancement.

This franchise restaurant is dedicated to helping employees reach their goals both professionally and personally. The team environment is welcoming and supportive, offering training and guidance to ensure that you succeed in your role regardless of prior experience. The Delivery Lead role is essential in maintaining the reputation and quality standards the McDonald's brand is known for while providing you with a fun, challenging, and rewarding work experience. Everyone is encouraged to bring their unique abilities and enthusiasm, with McDonald's commitment to being America’s best first job. If you are motivated, personable, and ready to learn, this delivery-focused position could be the perfect fit for you. Take the opportunity to make your move and join a forward-thinking establishment where career growth and employee well-being are prioritized.

Job Requirements

  • Be 16 years of age or older
  • Ability to work between 7am and 10pm
  • Ability to stand and move for extended periods
  • Ability to work in a fast-paced environment
  • Reliable and punctual
  • Good communication skills
  • Willingness to follow safety and hygiene standards

Job Qualifications

  • Outstanding attitude
  • Willingness to learn and grow
  • Capability to excel in a fast-paced, team environment
  • Previous customer service experience preferred but not required
  • Ability to communicate clearly and courteously
  • Basic math skills for order verification

Job Duties

  • Greeting guests/delivery drivers and communicating with them while handing out their delivery orders
  • Offering help with delivery orders
  • Ensuring delivery drivers are taking the correct order and answering questions they may have
  • Ensuring order accuracy for delivery orders
  • Handling any concerns with delivery orders
  • Ensuring wait times meet restaurant standards
  • Communicating with the restaurant team to provide feedback and recommendations

Job Criteria

Experience

Entry Level (1-2 years)


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