Tractor Supply Company logo

Delivery Driver - Final Mile - Toledo, OH

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.75 - $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Tuition Reimbursement
family planning resources

Job Description

Tractor Supply and Petsense by Tractor Supply stand as leading retailers dedicated to providing quality products and services over a diverse range of agricultural, home, pet, and outdoor needs. The company is recognized for its strong commitment to employees, demonstrating a culture that values the role of team members as the heart of its success. With an emphasis on a total reward package, Tractor Supply offers a comprehensive suite of benefits designed to support the well-being and growth of its workforce. Benefits include medical, dental, and vision insurance, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance. These benefits extend to both full-time and part-time team members who meet eligibility criteria, underscoring the company’s dedication to inclusive employee support and satisfaction.

The Delivery Specialist role within Tractor Supply embodies the company’s mission to deliver exceptional customer experience and operational excellence. This position is vital to ensuring that purchased merchandise reaches customers safely, promptly, and in excellent condition within the assigned delivery market. The Delivery Specialist is tasked with maintaining high standards of delivery performance while building trusted customer relationships through seasoned advice and attentive service. This role demands responsibility for the safe handling, loading, unloading, and organizing of products to prevent damage and ensure effective delivery processes.

Beyond delivery logistics, the Delivery Specialist frequently interfaces directly with customers to provide updates, resolve any issues, and handle returns or exchanges smoothly and professionally. Collaboration with the field sales team and store personnel is a key aspect of this position, fostering teamwork to fulfill customer needs effectively. This role requires proficiency in operating and maintaining delivery vehicles, including conducting pre-trip and post-trip inspections, and occasionally managing trailers and related equipment.

A successful Delivery Specialist must exhibit strong physical stamina, capable of lifting heavy merchandise and maneuvering equipment such as pallet jacks and forklifts safely. The role’s scope also involves adhering strictly to traffic laws and company policies to maintain safety standards. Candidates must be flexible regarding working hours, including evenings and weekends, to meet the demands of the delivery schedule.

This position is ideal for individuals who thrive in dynamic environments requiring daily interaction with customers and team members, possess excellent time management and communication skills, and prioritize safety and efficiency in their work habits. The delivery role offers not only the chance to make a tangible difference in customer satisfaction but also to be an integral part of a respected and growing retail organization committed to the welfare and development of its employees.

Job Requirements

  • Must be 21 years of age or older
  • Have at least 3 years of driving experience
  • Meet MVR check requirements
  • Possess the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely
  • Ability to lift and move large, bulky and/or heavy merchandise
  • Ability to safely load and unload a delivery truck
  • Ability to operate all equipment related to job duties efficiently, safely, properly, and accurately
  • Follow all traffic laws and company policies to ensure safe driving practices

Job Qualifications

  • High school diploma or equivalent
  • Experience with hand truck, dolly, pallet jack and forklift preferred
  • Previous truck delivery experience is a plus but not required
  • DOT medical card as required
  • A valid driver’s license with a clean driving record
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
  • Ability to use Microsoft Outlook and Outlook Calendar
  • Strong customer service skills with a professional and friendly attitude
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
  • Ability to read, write, and count accurately to complete all documentation
  • Ability to navigate using GPS systems and maps
  • Ability to successfully complete all required training
  • Excellent time-management skills and the ability to meet tight deadlines
  • Flexibility to work various shifts, including evenings and weekends

Job Duties

  • Maintain regular and predictable attendance
  • Ensure timely deliveries, meeting or exceeding scheduled delivery times
  • Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times
  • Load, unload, and organize products in a safe and efficient manner
  • Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle
  • Maintain an accurate record of deliveries and any issues that may arise
  • Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process
  • Provide exceptional customer service, creating a positive and friendly experience for all customers
  • Partner with field sales team and store personnel to satisfy needs of our customers
  • Handle all products with care to avoid damage and ensure safe transport
  • Follow all traffic laws and company policies to ensure safe driving practices
  • Handle returns, exchanges, or customer inquiries as needed

Job Criteria

Experience

Entry Level (1-2 years)


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