Hy-Vee logo

Delivery Driver

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Disability insurance

Job Description

Hy-Vee is a leading employee-owned supermarket chain renowned for its commitment to providing exceptional customer service and quality products to communities across the Midwest. With a rich history rooted in community values and a dedication to fostering a supportive work environment, Hy-Vee promises "a helpful smile in every aisle." The company’s culture emphasizes teamwork, professionalism, and customer-focus, ensuring that every visitor to their stores experiences a friendly and efficient shopping atmosphere. Hy-Vee values its employees as its greatest strength, recognizing that engaged and committed staff are essential to maintaining high standards of service and customer satisfaction.

The role of Delivery Driver within Hy-Vee's Grocery Department is an integral part of upholding the company’s mission. This non-exempt position involves delivering grocery products promptly and efficiently to customers, while providing friendly, courteous service. Delivery drivers represent the face of the company during each customer interaction, making each delivery a personable and positive experience. Their duties also extend beyond simply transporting goods to maintaining the cleanliness and operational condition of delivery vehicles to ensure safe and reliable service.

This position demands an individual who embodies core competencies such as partnership, a growth mindset, results orientation, professionalism, and a customer-focused attitude. Delivery Drivers report directly to key management personnel including the District Store Director and various department managers. The role involves maintaining high standards of personal hygiene and appearance, adhering to company and departmental policies, and demonstrating a commitment to teamwork within the store environment.

In addition to timely delivery and payment collection responsibilities, the Delivery Driver plays a fundamental role in ensuring food safety by maintaining products at proper temperatures to guarantee quality and customer satisfaction. The job requires physical stamina to handle medium work involving lifting and carrying items weighing up to 50 pounds, frequent walking, standing, and the ability to access diverse delivery locations, sometimes involving staircases or uneven terrain.

Hy-Vee supports its employees with opportunities for learning, development, and contributing to a positive working culture. Candidates applying for this role should be at least 18 years old, hold a valid driver’s license without DOT restrictions, and are prepared to successfully pass a pre-employment drug screening. Working conditions can be fast-paced with exposure to various environmental factors including dust, noise, and temperature extremes, requiring drivers to pay close attention to safety and efficiency.

Becoming a Delivery Driver at Hy-Vee means joining a team that values dedication, integrity, and service excellence. This position not only requires dependable driving skills but also excellent communication and interpersonal abilities to foster positive relationships with customers and team members alike. If you are ready to deliver smiles with every package and be a vital part of a respected company, Hy-Vee welcomes your application.

Job Requirements

  • Must be 18 years or older
  • Must possess a valid driver’s license with no DOT restrictions
  • Ability to perform medium work including lifting or carrying objects of up to 50 pounds
  • Ability to stand, walk and lift/carry objects of up to 25 pounds frequently
  • Physical ability to perform stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
  • Must be able to enter and exit a delivery vehicle multiple times daily
  • Must be able to traverse staircases and rough terrain to reach delivery destinations
  • Ability to maintain food safety standards
  • Willingness to submit to a pre-employment drug screen

Job Qualifications

  • No specific education required
  • Good verbal and written communication skills
  • Strong interpersonal skills
  • Ability to relate to and interact with people in a friendly, professional manner
  • Ability to identify problems, develop and execute solutions
  • Ability to understand and follow verbal or demonstrated instructions
  • Commitment to the Hy-Vee mission and a willingness to promote the values of the company

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Delivers products to customers, collects payment, and makes change for payment when necessary
  • Returns payments and beginning cash to store
  • Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Criteria

Experience

Entry Level (1-2 years)


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