Papa John's logo

Delivery Driver

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Training and Development

Job Description

Papa John's is a well-established international restaurant chain specializing in pizza delivery and takeout services. Known for its commitment to freshly prepared, high-quality products and excellent customer service, Papa John's prides itself on upholding strong operational standards and fostering a dynamic team environment. Operating with a focus on customer satisfaction and efficient delivery, the company continually invests in the training and development of its employees ensuring compliance with all relevant laws, regulations, and corporate policies.

The role of a Delivery Driver at Papa John's is crucial to the brand's promise of timely and accurate delivery of products to customers. This position involves more than just driving; it includes verifying the quality and accuracy of orders, maintaining vehicle readiness, and providing outstanding customer service through professional and courteous interactions. Delivery Drivers work closely with their team, supporting other workstations when needed and ensuring all closing duties such as cleaning and organizing are completed. The role demands a strong sense of urgency, organization, and adherence to safety and uniform standards as defined in the company's Operations Manual, PIZZAcademy, and Team Member Handbook.

As a Delivery Driver, you will be responsible for preparing your vehicle for deliveries, understanding your delivery area, and following proper procedures to ensure food safety and quality. You are expected to process orders accurately, manage cash transactions, and use the company’s FOCUS system effectively. The position also offers opportunities to contribute to sales efforts by suggestive selling and distributing promotional materials. This role is ideal for individuals who are reliable, have good communication skills, and enjoy working as part of a team in a fast-paced environment.

Job Requirements

  • High school diploma or GED preferred
  • valid driver’s license under state laws
  • proof of insurance for vehicle
  • reliable vehicle for deliveries
  • ability to drive in assigned areas
  • good communication skills
  • ability to handle cash transactions
  • ability to follow company policies and procedures
  • ability to work as part of a team
  • willingness to perform additional workstation duties
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or GED preferred
  • valid driver’s license under state laws
  • proof of insurance
  • reliable vehicle
  • cash management skills
  • effective communication skills
  • ability to plan and organize work
  • experience in customer service preferred
  • familiarity with food delivery processes

Job Duties

  • Perform pre-delivery vehicle preparation
  • learn and navigate the delivery area
  • check orders for quality and accuracy
  • follow proper delivery procedures
  • provide quality customer service with professionalism
  • assist other workstations by making products and taking orders
  • complete closing duties including cleaning
  • process order paperwork and cash transactions accurately
  • use the FOCUS system to manage orders
  • suggestively sell products to increase average check
  • distribute door hangers during shifts
  • maintain organized, safe, and clean work areas
  • comply with company uniform and appearance standards
  • adhere to safety and security guidelines at all times

Job Criteria

Experience

Entry Level (1-2 years)


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