Hy-Vee logo

Delivery Driver

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance

Job Description

Hy-Vee is a well-established grocery store chain committed to providing exceptional customer service and high-quality products. Founded on values of community engagement and customer satisfaction, Hy-Vee has built a solid reputation for reliability, friendliness, and a strong workforce culture that supports both customers and employees alike. The company operates multiple departments within each store to ensure a comprehensive shopping experience, and it focuses on fostering a collaborative and positive work environment. Hy-Vee promises "a helpful smile in every aisle," which reflects its commitment to creating friendly interactions and providing an outstanding shopping experience.

The Delivery Driver role within the Hy-Vee grocery department is a vital position that supports the company's mission by delivering products promptly and professionally to customers. This non-exempt position entails more than just transportation of goods; it involves providing efficient, courteous customer service and maintaining a positive company image during every delivery. Delivery drivers are responsible for the cleanliness and upkeep of their delivery vehicles, managing payments accurately, and adhering to food safety standards to ensure product quality. The role requires collaboration with various store management positions including district store directors, store managers, and department managers to meet customer expectations effectively.

As a Delivery Driver at Hy-Vee, you will embody the core competencies including partnership, a growth mindset, results orientation, customer focus, and professionalism. The job involves greeting customers with a friendly attitude, learning customers’ names to personalize interactions, and working as part of a team to promote a pleasant work environment. You will handle the safe and efficient delivery of grocery products, facilitating payment transactions, and ensuring all products are maintained at proper temperatures.

This role also demands flexibility to assist in other store areas as needed and to undertake special projects that may arise. Physical demands are considerable, including the ability to lift and carry varying weights, perform repetitive motions, and navigate stairs and rough terrain. All employees must be at least 18 years old and hold a valid driver’s license without restrictions to operate company vehicles.

Working conditions involve exposure to environmental elements such as dust, noise, temperature extremes, and equipment hazards. There is also significant pressure to perform timely deliveries, demanding a diligent and dependable individual. Employment is contingent upon the successful completion of a pre-employment drug screen.

In summary, this role is perfect for candidates who value customer interaction, enjoy driving and logistics, and thrive in a team-oriented environment. The position offers the opportunity to contribute directly to Hy-Vee’s promise of customer satisfaction while building skills in customer service, delivery operations, and teamwork. Join Hy-Vee to be part of a company that values its people and their commitment to excellence.

Job Requirements

  • must be 18 or older
  • possess a valid driver’s license with no DOT restrictions
  • able to perform medium work occasionally lifting up to 50 pounds
  • frequent standing, walking, and lifting/carrying of objects no more than 25 pounds
  • able to perform physical activities such as stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
  • able to enter and exit a delivery vehicle multiple times a day and traverse staircases and rough terrain
  • pass a pre-employment drug screen

Job Qualifications

  • no specific education required
  • good verbal and written communication skills
  • strong interpersonal skills
  • ability to relate to and interact with people in a friendly, professional manner
  • ability to identify problems, develop and execute solutions
  • ability to understand and follow verbal or demonstrated instructions
  • commitment to the Hy-Vee mission and willingness to promote the values of the company

Job Duties

  • provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • makes an effort to learn customers’ names and to address them by name whenever possible
  • works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • delivers products to customers, collects payment, and makes change for payment when necessary
  • returns payments and beginning cash to store
  • maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
  • maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time
  • assists in other areas of store as needed
  • performs other job-related duties and special projects as required
  • facilitates the maintenance and upkeep to delivery vehicles

Job Criteria

Experience

No experience required


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