Hy-Vee logo

Delivery Driver

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid training
flexible schedule

Job Description

Hy-Vee is a well-established grocery store chain known for its strong commitment to customer service and community involvement. As a prominent player in the grocery retail industry, Hy-Vee employs a diverse workforce dedicated to delivering quality products and exceptional shopping experiences to its customers. The company prides itself on fostering a supportive work environment where employees are empowered to grow their careers and contribute positively to their communities. Hy-Vee embodies a service-oriented culture that promotes a helpful smile in every aisle, reflecting its mission to consistently engage with customers in a friendly, professional, and caring manner.

The position of Delivery Driver at Hy-Vee is a vital role within the grocery department, focusing on ensuring that customers receive their ordered products promptly and in excellent condition. This non-exempt role requires the incumbent to deliver groceries to customers' locations efficiently while upholding the highest standards of customer service. Delivery Drivers at Hy-Vee are more than just drivers; they are brand ambassadors who represent the company’s values every time they interact with customers. They are responsible for vehicle maintenance, including cleanliness inside and out, to provide a professional image.

In this role, the Delivery Driver will report directly to multiple higher-level managers including the District Store Director and Store Manager along with several assistant managers across various departments. While the position does not entail supervisory responsibilities, the incumbent will work closely with other team members to ensure seamless service delivery. The ideal candidate will have a customer-focused mindset, exhibit professionalism, possess strong interpersonal skills, and demonstrate a growth-oriented attitude.

Key responsibilities include delivering grocery products, managing payments, and maintaining proper food safety standards during transport. The role also demands adherence to strict company policies including dress code and personal hygiene standards. Physical requirements include the ability to lift objects up to 50 pounds and navigate varied terrains or staircases during deliveries. The position involves exposure to various environmental conditions such as noise, dust, and temperature extremes, necessitating stamina and resilience.

Hy-Vee expects its Delivery Drivers to contribute to a positive store environment by engaging cooperatively with coworkers and customers alike. The job requires punctuality, reliability, and a proactive approach to solving problems that might arise during deliveries. Employees must hold a valid driver’s license without Department of Transportation restrictions and meet the minimum age requirement of 18 years to operate company vehicles. The overall goal is to support Hy-Vee’s mission of providing superior customer service and quality grocery delivery, enhancing the shopping experience for every customer served. This opportunity offers a chance to join a respected company with a strong commitment to employee development and community values, making it an excellent choice for individuals seeking a meaningful and engaging role in grocery delivery services.

Job Requirements

  • Valid driver’s license with no DOT restrictions
  • 18 years or older
  • ability to perform medium work, including lifting up to 50 pounds
  • ability to stand, walk, lift or carry 25 pounds frequently
  • ability to perform physical activities including stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions
  • ability to enter and exit delivery vehicle many times a day
  • ability to traverse staircases and rough terrain
  • punctual and reliable attendance
  • ability to maintain cleanliness of delivery vehicle inside and out

Job Qualifications

  • Good verbal and written communication skills
  • strong interpersonal skills
  • ability to relate to and interact with people in a friendly, professional manner
  • ability to identify problems and develop solutions
  • ability to understand and follow verbal or demonstrated instructions
  • commitment to Hy-Vee mission and company values
  • no specific education required

Job Duties

  • Provides prompt, efficient and friendly customer service
  • smiles and greets customers in a friendly manner
  • makes an effort to learn customers’ names and address them by name
  • works with co-workers as a team to ensure customer satisfaction
  • delivers products to customers, collects payment and makes change when necessary
  • returns payments and beginning cash to store
  • maintains food and groceries at proper temperature
  • maintains strict adherence to personal hygiene and dress guidelines
  • adheres to company policies and individual store guidelines
  • reports to work when scheduled and on time
  • assists in other areas of store as needed
  • performs other job-related duties and special projects
  • facilitates maintenance and upkeep of delivery vehicles

Job Criteria

Experience

No experience required


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