
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $18.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Employee assistance program
Job Description
Hy-Vee is a well-established grocery retail chain recognized for its commitment to quality products and excellent customer service. With a presence that spans multiple locations, Hy-Vee prides itself on offering a wide range of grocery items, fresh produce, and specialty foods, all while maintaining a focus on community values and employee well-being. At Hy-Vee, employees are regarded as the company’s greatest asset, and the culture emphasizes teamwork, personal development, and a customer-first approach. The company operates under the motto "a helpful smile in every aisle," underscoring the importance of friendly, attentive service throughout the shopping experience. Hy-Vee's grocery department plays a critical role in the company's success by ensuring that customers receive the products they need promptly and with care. The company offers employment opportunities that promote growth and professional satisfaction, with positions like Delivery Driver being critical to fulfilling customer needs outside the store.
The Delivery Driver role at Hy-Vee is designed for individuals who are enthusiastic about providing outstanding customer service and can contribute actively to the grocery department’s operations. This is a non-exempt position primarily responsible for delivering grocery products directly to customers, ensuring that items arrive in excellent condition and on time. The Delivery Driver serves as a vital contact point between the store and the customer, representing Hy-Vee's dedication to quality and customer satisfaction. Alongside delivery duties, the role requires maintaining the cleanliness and upkeep of the delivery vehicle and handling payment transactions when necessary. This role demands a professional individual who can work efficiently within a team environment and demonstrate a strong customer-focused mindset.
Key aspects of the job include adherence to food safety regulations, maintaining product temperature to ensure freshness, and implementing company policies relating to employee grooming and work ethics. The position requires physical stamina and agility, as the duties involve frequent lifting, standing, walking, and navigating various environments to complete deliveries. Working within Hy-Vee means embracing a growth mindset and results-oriented approach while fostering partnerships among co-workers and customers alike. Employees are expected to maintain professionalism, exhibit patience, and build rapport by engaging customers with a friendly smile and personalized greetings.
The role reports to several managers including District Store Directors and Store Managers, reflecting the collaborative and structured environment within Hy-Vee stores. There are no subordinates reporting directly to the Delivery Driver, emphasizing a role focused on individual responsibility and customer interaction. Candidates must be at least 18 years of age, possess a valid driver’s license with no DOT restrictions, and be dedicated to upholding Hy-Vee’s mission and values. Additionally, employment is contingent upon successful completion of a pre-employment drug screen, ensuring a safe and reliable workforce.
In summary, this position offers an excellent opportunity for individuals who thrive in roles requiring customer interaction, logistical coordination, and physical activity within a supportive retail environment. Hy-Vee’s emphasis on partnership, professionalism, and community makes it an ideal workplace for motivated delivery drivers eager to contribute to a trusted grocery brand and enhance the customer shopping experience through exceptional delivery services.
The Delivery Driver role at Hy-Vee is designed for individuals who are enthusiastic about providing outstanding customer service and can contribute actively to the grocery department’s operations. This is a non-exempt position primarily responsible for delivering grocery products directly to customers, ensuring that items arrive in excellent condition and on time. The Delivery Driver serves as a vital contact point between the store and the customer, representing Hy-Vee's dedication to quality and customer satisfaction. Alongside delivery duties, the role requires maintaining the cleanliness and upkeep of the delivery vehicle and handling payment transactions when necessary. This role demands a professional individual who can work efficiently within a team environment and demonstrate a strong customer-focused mindset.
Key aspects of the job include adherence to food safety regulations, maintaining product temperature to ensure freshness, and implementing company policies relating to employee grooming and work ethics. The position requires physical stamina and agility, as the duties involve frequent lifting, standing, walking, and navigating various environments to complete deliveries. Working within Hy-Vee means embracing a growth mindset and results-oriented approach while fostering partnerships among co-workers and customers alike. Employees are expected to maintain professionalism, exhibit patience, and build rapport by engaging customers with a friendly smile and personalized greetings.
The role reports to several managers including District Store Directors and Store Managers, reflecting the collaborative and structured environment within Hy-Vee stores. There are no subordinates reporting directly to the Delivery Driver, emphasizing a role focused on individual responsibility and customer interaction. Candidates must be at least 18 years of age, possess a valid driver’s license with no DOT restrictions, and be dedicated to upholding Hy-Vee’s mission and values. Additionally, employment is contingent upon successful completion of a pre-employment drug screen, ensuring a safe and reliable workforce.
In summary, this position offers an excellent opportunity for individuals who thrive in roles requiring customer interaction, logistical coordination, and physical activity within a supportive retail environment. Hy-Vee’s emphasis on partnership, professionalism, and community makes it an ideal workplace for motivated delivery drivers eager to contribute to a trusted grocery brand and enhance the customer shopping experience through exceptional delivery services.
Job Requirements
- must be 18 years or older
- valid driver’s license with no DOT restrictions
- ability to perform medium work including occasionally lifting or carrying objects of no more than 50 pounds
- frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
- ability to perform physical activities such as stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
- physically able to enter and exit a delivery vehicle many times a day and traverse staircases and rough terrain to reach delivery destinations
- successful completion of a pre-employment drug screen
Job Qualifications
- good verbal and written communication skills
- strong interpersonal skills
- ability to relate to and interact with people in a friendly, professional manner
- ability to identify problems, develop and execute solutions
- ability to understand and follow verbal or demonstrated instructions
- commitment to the Hy-Vee mission and a willingness to promote the values of the company
Job Duties
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- delivers products to customers, collects payment, and makes change for payment when necessary
- returns payments and beginning cash to store
- maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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