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Delivery and Installation Specialist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.25 - $19.25
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with contribution matching

Job Description

Aaron's is a well-established retail company specializing in providing high-quality furniture, electronics, and appliances to customers. With a strong presence across multiple locations, including the Glendale / Phoenix / Peoria areas in Arizona, Aaron's has earned a reputation for excellent customer service and a commitment to community engagement. The company values its employees as its greatest asset and focuses on creating opportunities for career growth, competitive compensation, and comprehensive benefits. Aaron's prioritizes a supportive work environment where team members can thrive personally and professionally.

The role of Delivery Driver and Installation Specialist at Aaron's offers a dynamic and engaging career path that goes beyond traditional delivery roles. This position is not limited to driving but also involves hands-on installation work, customer interaction, and in-store support, making every day different and rewarding. Delivery Drivers are pivotal in ensuring that merchandise is handled with care, properly installed, and delivered safely to customers’ homes. This role allows individuals to connect with community members and contribute directly to their satisfaction by demonstrating how products work and providing exceptional service.

This position is store-based, meaning the driver will support store operations, assist with moving merchandise, and handle pick-ups. The company offers a pay range of $18.25 to $19.25 per hour, reflecting a fair market wage for the responsibilities involved. The role requires physical ability to lift heavy items (up to 50 pounds unaided and up to 300 pounds with a dolly), operate delivery vehicles safely without the need for a commercial driver’s license (CDL), and work under various weather conditions. Furthermore, Aaron’s emphasizes safety training and provides the tools necessary to perform physically demanding tasks efficiently and safely.

Aaron’s Delivery Drivers are viewed as the foundation for potential career advancement within the company. Employees in this role have the opportunity to move up through various positions including Customer Accounts Advisor, Sales Manager, Customer Accounts Manager, and General Manager. This career path illustrates Aaron’s dedication to internal promotions and investing in employee development. Comprehensive training programs support new hires to acclimate quickly and develop their skills for future growth.

The company culture fosters solid communication skills along with a desire to help customers, combining practical technical knowledge with a customer-centric approach. Drivers will be expected to load and secure merchandise carefully, offload and install items in customers’ homes, demonstrate merchandise use as needed, and support in-store activities to ensure smooth operations. The role excludes overnight travel, ensuring a stable home schedule and consistent hours.

Aaron’s also offers a competitive and distinctive benefits package comprising paid time off including vacation, sick days, and holidays; medical, dental, and vision insurance; and a 401(k) retirement plan with contribution matching. These benefits differ based on full-time or part-time employment status, reflecting the company’s commitment to rewarding and supporting its team members. This position is ideal for individuals seeking a balance of physical activity, customer interaction, and career growth in a stable and reputable company.

Job Requirements

  • Age: 21 (18 in Canada)
  • HS diploma or equivalent preferred
  • Must meet DOT requirements for certification (U.S.)
  • Able to perform physical job including lifting up to 50 lbs without help and 300 lbs with a dolly
  • Able to work in all outdoor weather, including rain or summer sun
  • A valid driver's license is required, but not a CDL
  • No overnight travel

Job Qualifications

  • Solid communication skills
  • Working knowledge of electronics
  • Desire to help customers
  • Experience in customer service or related fields preferred
  • Ability to handle physical workload

Job Duties

  • Load, secure and protect merchandise
  • Offload, install and demonstrate merchandise
  • Safely operate delivery vehicle
  • Assist in store when needed

Job Criteria

Experience

Entry Level (1-2 years)


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