Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.38 - $32.20
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Work Schedule

Flexible
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement

Job Description

Qualify Food Centers (QFC), established in Washington and merged with The Kroger Company in 1998, is a leading grocery retailer serving customers across 59 stores in Washington and Oregon. As a proud member of the Kroger family of companies, QFC is driven by a passion for food and people, united under the mission 'To Feed the Human Spirit.' QFC is committed to creating exceptional shopping experiences by valuing diversity, inclusion, and community engagement, while embedding the core values of respect, honesty, integrity, and safety throughout its operations.

At QFC, the workforce embodies a culture where people matter deeply. The company strives to offer an environment where associates can thrive both professionally and personally by providing supportive benefits, ongoing education programs, and opportunities for career advancement. QFC recognizes the importance of fresh approaches, innovation, and teamwork, ensuring that its associates feel appreciated, engaged, and inspired to deliver superior service to customers. Whether an individual is seeking flexible part-time work or a long-term career path, QFC offers a welcoming platform where diverse talents and ambitions can flourish.

The role of a leader within QFC plays a critical role in creating uplifting and friendly customer experiences by providing exceptional service that goes beyond simply meeting customers' needs. This leadership position involves overseeing daily operations and fostering a positive work environment where team members feel valued and motivated. Key responsibilities include interviewing new staff members, training associates to meet company standards, evaluating performance, providing rewarding incentives, and coaching teams for continuous improvement.

Leaders at QFC embody the company's core values and are dedicated to maintaining a safe workplace while promoting respect and inclusion. This entails managing staffing schedules to ensure optimal department coverage, enforcing food safety regulations, and supporting store-wide initiatives that enhance the customer shopping experience. A successful leader is someone who can communicate effectively across teams, resolve challenges in a timely and constructive manner, and inspire associates to achieve both individual and collective goals.

Additionally, this position offers the opportunity to grow within the Kroger family's vast array of career pathways while benefiting from an extensive suite of associate well-being programs including healthcare, financial counseling, tuition reimbursement, and paid time off. The leader helps team members align their roles with the overall vision of the company, fostering a sense of purpose and commitment that ultimately contributes to the success and innovation for which QFC is known.

Joining QFC means being part of a community-centric retailer dedicated to excellence in food service and associate care. Leaders work closely with store management to implement business plans, monitor financial performance, and ensure the department operates efficiently while exceeding customer expectations. By cultivating a transparent and cooperative workplace culture, leaders support the continuous growth and satisfaction of their teams and customers alike. This role is ideal for motivated, purpose-driven individuals who are hungry to learn and eager to make a meaningful impact in a high-paced retail environment.

Job Requirements

  • Effective communication/customer service skills
  • Knowledge of basic math
  • Ability to handle stressful situations
  • Ability to lead other associates
  • Flexibility in work schedule
  • Successful completion of basic and supervisory skills

Job Qualifications

  • Effective communication/customer service skills
  • Knowledge of basic math
  • Ability to lead other associates
  • Successful completion of basic and supervisory skills
  • Ability to handle stressful situations
  • Flexibility in work schedule

Job Duties

  • Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
  • Empowering associates to create a simple, fresh and inspired shopping experience for every customer
  • Prioritizing and planning work activities by using time efficiently
  • Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
  • Communicate the company, department, and job-specific information to associates including information from board meetings and huddles
  • Ensure new associates are properly oriented to the department and understand the benefits of working
  • Being committed to the company's customer and associate promise

Job Criteria

Experience

Mid Level (3-7 years)


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